BMW of The Woodlands

As soon as I pull in the garage, someone is there to help me and take me to my serviceman. They are always prepared and have all paperwork ready to sign. He never tries to persuade me to do anything extra me and take me to my serviceman. They are always prepared and have all paperwork ready to sign. He never tries to persuade me to do anything extra so that saves us money and time! More

This has to be the worst dealership on the planet. My car has been there for a service for the past three weeks and there has been no follow up or updates from the service advisor. I have tried callin My car has been there for a service for the past three weeks and there has been no follow up or updates from the service advisor. I have tried calling them numerous times but it always goes on voicemail. The entire service center is run by one or maybe two individuals. They have a hard time hiring people. Maybe the work environment is so bad that no ones wants to work there. I filed a complaint with corporate this morning and they will deal with them directly. Needless to say, I'll not be coming back. BMW at West Houston is much better. Autonation doesn't do customer service! Maybe they should look at Sewell for inspiration. More

My visit to BMW of the Woodlands was very pleasant and truly loved up to the term low pressure. The buying experience was easy and very transparent the entire time. Everyone apart other process made me wa truly loved up to the term low pressure. The buying experience was easy and very transparent the entire time. Everyone apart other process made me want to buy again there in the future. More

got me in and done for normal service and tire rotation/balance as promised! Although there is a service writer staffing shortage, the staff really hustled to take care of me. rotation/balance as promised! Although there is a service writer staffing shortage, the staff really hustled to take care of me. More

Honest kind and courteous service from Honza. They always try to be quick and get me in and out even washing my car! They always try to be quick and get me in and out even washing my car! More

BMW of the Woodlands has a great service Center. They go out of their way to make Sure that you are happy with their service. They go out of their way to make Sure that you are happy with their service. More

OUTSTANDING SERVICE ! THE BEST IN TEXAS!! Jason and the service Manager Always go above and beyond. I had a urgent need for service and they found a way to get my X3 THE BEST IN TEXAS!! Jason and the service Manager Always go above and beyond. I had a urgent need for service and they found a way to get my X3 Serviced. Thank you! More

BMW The Woodlands is awesome! Felt like being with family that truly cares for each client. It’s a wonderful place, so much so that I’d love to apply to work there! Felt like being with family that truly cares for each client. It’s a wonderful place, so much so that I’d love to apply to work there! More

The easiest and quickest car buying experience. Misty is very professional and kept me updated when the car would be delivered. Misty is very professional and kept me updated when the car would be delivered. More

Customer service was outstanding; James De Guzman is a very professional salesman. This was a more complicated out of state sale and James made it very easy. He made sure the vehicle was great condition a very professional salesman. This was a more complicated out of state sale and James made it very easy. He made sure the vehicle was great condition and ready for shipment. It was a pleasure doing business with James and the entire team at BMW of The Woodlands. More