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BMW of The Woodlands

The Woodlands, TX

4.7
1,146 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,146 reviews

July 21, 2023

I needed to replace the front windshield on my 2019 430i convertible with heads up display. Tried twice using Safelite per our insurance. Finally went to BMW of The Woodlands where I should have gone in th More

by Mark Masselink
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jason Roy
Jul 26, 2023 -

BMW of The Woodlands responded

Hi Mark, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 19, 2023

My salesman James was personable and helpful. He even waited until all the finance paperwork was complete. Josh the finance person was patient and explained the warranty options more than once. More

by alipnte
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James De La Guzmán, Josh
Jul 24, 2023 -

BMW of The Woodlands responded

Hi Alipnte, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 17, 2023

Very nice dealership! I was a little apprehensive coming here because I called the part center a few days before looking for a quote on a windshield for my car and the per More

by marandathemann
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeffery Whitaker
Jul 20, 2023 -

BMW of The Woodlands responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 15, 2023

I was greeted upon entering the showroom by a sales manager and referred to a Jay Ali, a sales professional. He listened to my needs, tailored a lease agreement to my specifications and I drove out th More

by pheimann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Ali
Jul 26, 2023 -

BMW of The Woodlands responded

We are pleased to hear you had such a positive experience with us, Pheimann! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

Very pleased with the service and attention Armando gave me. I didn't have an appointment the day I went into the service department and needed my inspection done before I left out of town, he made it happ More

by lulu040613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Chavez
Jul 19, 2023 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 13, 2023

Dealership is great to work with and would returnif I had kept my BMW. The BMW company not so much. They tie the Dealerships hands and they mislead you on the cpo warranty. More

by HN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 17, 2023 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 13, 2023

I did some real damage to my vehicle, I would say Jason was awesome, but took along time for parts and insurance was fast for pay off car was there for 3 mo. It wasn't until 2 1/2 mo. I received a loaner. More

by stjohn4life78
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Jason
Jul 17, 2023 -

BMW of The Woodlands responded

Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (936) 776-4610 to discuss what we can do to help.

July 11, 2023

Armando took care of my service and treated me like a true professional. He was clear and to the point. I will be returning for future service and care. It was a pleasurable experience. Thanks More

by davidbridges5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Jul 15, 2023 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 10, 2023

Fast easy in and out service, always available to provide a loaner car. Very Helpful More

by Tami_saxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Chavez
Jul 13, 2023 -

BMW of The Woodlands responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of The Woodlands. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 05, 2023

near to my place , clean and maintained, wish to have more snacks in the service waiting area More

by Droid48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Jul 07, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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