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BMW of The Woodlands

The Woodlands, TX

4.7
1,118 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,118 reviews

May 24, 2023

The services is professional and very good patients. The consultant his name is Jason Roy he’s a very good experience manager. More

by Jim wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Roy
May 29, 2023 -

BMW of The Woodlands responded

Hello Jim, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 30, 2023 -

Jim wang responded

This manager is great.The service is perfect.

May 30, 2023 -

Jim wang responded

By the way ,if your dealer can do the home delivery service just like LEXUS OR MERCED BEZ will be more great.

May 24, 2023

Always top notch service from The Woodlands BMW! Can’t see myself going to another dealer. More

by Marvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza Haijicek
May 29, 2023 -

BMW of The Woodlands responded

Hello Marvin, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 23, 2023

The customer service at BMW of The Woodlands was awesome! Couldn’t have my my experience any different More

by brookeelainefoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Handz & Jeff
May 26, 2023 -

BMW of The Woodlands responded

Hi, thank you so much for your positive comments about BMW of The Woodlands! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2023

Excellent customer service! Very thorough, professional & friendly. Relaxed atmosphere and everyone appeared to really enjoy working for this dealership! Highly recommend! More

by nairb2141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure but was excellent!
May 26, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

May 21, 2023

A pleasure to work with; I’ll come back to this dealership again for additional service on both my BMWs. More

by ginatnlr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 22, 2023 -

BMW of The Woodlands responded

We appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

Very courteous staff. Salesman, finance dept, and service were all exceptional. All were very accommodating. More

by danaspouncey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James De Guzman
May 22, 2023 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

Honzo and the team work to provide every customer with an exceptional experience and the assurance that their vehicle is in good hands. More

by m.vanputten
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honzo
May 22, 2023 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

The service department was great. The service advisor named Armando was very professional, informative, and patient with me. I appreciate it give input.. given my experience with thi More

by Davidaobrien256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando in service
May 19, 2023 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

May 15, 2023

I met a nice man when arriving. Never met the Service Advisor. We were early though and was with someone else so no worries. The only communication was a text from the advisor tgat More

by david Vigil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Roy’s name was on the text.
May 17, 2023 -

BMW of The Woodlands responded

Hello David, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (936) 776-4610. We hope to hear from you.

May 15, 2023

Always professional and courteous service with supportive informative explanations of work performed with available discounts applied. As loyal customer have purchased two great BMWs with David Qu More

by chazfry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
May 17, 2023 -

BMW of The Woodlands responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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