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BMW of The Woodlands

The Woodlands, TX

4.7
1,118 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,118 reviews

February 09, 2023

Absolutely AMAZING, from the welcoming, throw-out the entire process until the solution of the issue. When you buy a BMW we don't buy just a car but competence within an excellent service. I did try ot More

by Roberto I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 12, 2023 -

BMW of The Woodlands responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 08, 2023

Can I give 1 star? Absolutely terrible. Sent my wife to 8 banks for an approval when she has good credit. “Just to try and make something happen” Malik the financ More

by Hch2234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dylan Babb, Malik Otumbo?
Feb 11, 2023 -

BMW of The Woodlands responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (936) 776-4610 to discuss what we can do to help.

February 07, 2023

Overall we are very pleased with our experience at BMW of the Woodlands. There were a few glitches at first with vehicle availability. Available not available issues. Evidently even the dealers struggle with More

by miller13627
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay
Feb 09, 2023 -

BMW of The Woodlands responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2023

The dealership did wonders considering the lack of parts across the US. Had to wait 3 weeks for the piece of glass to arrive. We had a $474.00 deductible for a blown out moon roof that should have been un More

by pmil556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey
Feb 08, 2023 -

BMW of The Woodlands responded

Hi, we appreciate you taking the time to leave us a response! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 06, 2023

I love my service writer! He takes care of me and is a great with communication! More

by Matrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 09, 2023 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 06, 2023

I've been a customer of BMW of The Woodlands for the past 10 years. They always provide you good advices and great choices select your car and a variety of options according to your expectations. Thanks fo More

by jrbastidas50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Amer in sales and Sean in Finance
Feb 08, 2023 -

BMW of The Woodlands responded

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 04, 2023

Everything went great minus the final purchase of the vehicle. I am located in Tyler, TX and wanted to finalize the transaction remotely so I could arrive at the dealership and pickup the car and go. I w More

by zibeon.serrato
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arsalan
Feb 08, 2023 -

BMW of The Woodlands responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2023

Our experience with BMW of The woodlands was great. Misty in sales, Eric sales manager & Malik from finance were awesome! More

by Texasbakerylouis
Recommend Dealer
Yes
Employees Worked With
Misty/ Sales Rep.
Feb 03, 2023 -

BMW of The Woodlands responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 01, 2023

I recently visited the BMW of The Woodlands for a battery replacement and was very pleased with the price and good service even though I dropped in without an appointment. More

by Larry N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza Hajicek and Bailey Dibble
Feb 05, 2023 -

BMW of The Woodlands responded

Hello Larry, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

January 31, 2023

Joe was attentive to my needs in a vehicle and knowledgeable about the vehicles he showed me. He was great to deal with and will recommend him to others. The overall experience, even the financing More

by Jeremy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe, Neil, Malik
Feb 03, 2023 -

BMW of The Woodlands responded

Hi Jeremy, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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