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BMW of The Woodlands

The Woodlands, TX

Overview
Reviews
4.7
1,117 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,117 reviews

January 25, 2023

Colynn was a great service oriented sales representative great client oriented and very responsive I enjoy working with him, definitely do it again. More

by GT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colynn
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Jan 29, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 25, 2023

Great turn around and convenience. Really like the technicians and the manager. Always detailed and fast. More

by caesarivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
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Jan 29, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 24, 2023

The service advisor was very knowledgeable and helpful. He advised me that the service would take a certain amount of time. And he was true to his word. More

by jltonk15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Roy
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Jan 27, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, BMW of The Woodlands

January 23, 2023

Service manager (Hajicek) along with the service support (Nariah) were very supported and answered all my questions. More

by jtruhe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nariah Brown
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Jan 25, 2023 -

BMW of The Woodlands responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 23, 2023

Bailey did a great job checking us in, keeping us informed, finding money-saving options and finding a loaner. Always friendly. Service work was great. More

by SCAkers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey
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Jan 25, 2023 -

BMW of The Woodlands responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 22, 2023

Very organized, and from start to finish the best experience I have ever had in buying a car More

by Dkel90352
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matais Vasquez
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Jan 25, 2023 -

BMW of The Woodlands responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 22, 2023

The dealership is great. However some of the sales staff is young and getting what you want takes some effort More

by Michaelstevens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colyn,Eric
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Jan 25, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 20, 2023

Harsh encounter. Did not have the correct info. Upsale services. Video at end of service useless. More

by do_bone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
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Jan 23, 2023 -

BMW of The Woodlands responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Thank you for leaving feedback. Please reach out to us at (936) 776-4610 so we may identify ways to improve your experience.

January 20, 2023

Great dealership. Had to wait a bit to be acknowledged because everyone was busy doing paperwork. This dealer doesn’t offer a shuttle and doesn’t ever have loaner cars More

by TO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex was great
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Jan 23, 2023 -

BMW of The Woodlands responded

Hello, We appreciate you taking the time to leave us a response. Drive safe, and we'll see you on the road.

January 19, 2023

My outstanding rating is purely based on the car servicing experiences at this dealership. The service manager (jason) is an excellent professional and does an outstanding job to address the issues! More

by Bibhutimishra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Jan 23, 2023 -

BMW of The Woodlands responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

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