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BMW of The Woodlands

The Woodlands, TX

Overview
Reviews
4.7
1,128 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,128 reviews

January 03, 2023

My BMW X2 needed some service. Warning (SOS call) malfunction! Scheduling the service request online was easy and practical. Jason managed my service appointment professionally More

by RJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Jan 05, 2023 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 02, 2023

Overall I had a good experience. The financial process needs to be speeded up. Very pleased with the sales interaction. More

by djpope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Spencer
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Jan 05, 2023 -

BMW of The Woodlands responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 02, 2023

Had the oil changed and front end aligned along with tires balanced and rotated. The steering was fine before or after. Was getting a little wear on the front tires. Will see if this fixes it. More

by lastmidyear39
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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Jan 05, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (936) 776-4610. We hope to hear from you.

January 01, 2023

Excellent service provided by BMW Woodlands. Provided required service without pushing additional services. They have taken very good care of my car. More

by bikeman.robert
Recommend Dealer
Yes
Employees Worked With
Jason
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Jan 05, 2023 -

BMW of The Woodlands responded

Hello Bikeman, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 01, 2023

I purchased my 2013 BMW several years ago from Carvana and I’ve been going to this dealership ever since. The reason why I drive 30-45 minutes to the woodlands is because Jeff Whitaker, he’s treatment and More

by peaceb4u2c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
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Jan 04, 2023 -

BMW of The Woodlands responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of The Woodlands. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 31, 2022

Brandon Huckman our sales rep was very professional and did his best to answer any questions about the truck he could . More

by djennings664
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Huckman
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Jan 04, 2023 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

December 31, 2022

Quick service respectful team great vehicles awesome management cool energy quick follow through friendly atmosphere More

by Jair Castro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Whitticar
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Jan 04, 2023 -

BMW of The Woodlands responded

Hi Jair, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 29, 2022

Customer first. Knowledge polite and helpful Service adviser Jeff is great as is David. Thanks More

by Pjavda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Q and Jeff in service
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Jan 03, 2023 -

BMW of The Woodlands responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

December 29, 2022

Joe was great, he delivered the car for my wife's Christmas present. the dealership is very good and attentive to all my needs. They take care of their customers and were extremely helpful and becaus More

by helios-llc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Sweeny
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Jan 03, 2023 -

BMW of The Woodlands responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Jan 03, 2023 -

helios-llc responded

Please top with the Email. I answered your questionnaire. Enough is enough. Thanks

December 26, 2022

Very focused on understanding and resolving issues with vehicle. Detailed explanation provided ensuring full customer satisfaction More

by Clwetmore24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rameriz
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Dec 28, 2022 -

BMW of The Woodlands responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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