BMW of The Woodlands

I am very satisfied with this dealership. Service is always good. Waiting area is pleasant, clean and refreshements always appreciated. Service is always good. Waiting area is pleasant, clean and refreshements always appreciated. More

Good experience on scheduled maintenance for my 2015 328xi sport wagon. Joe in Service was very helpful and courteous. I appreciated the video and narrative by the tech working on the car so I could vi 328xi sport wagon. Joe in Service was very helpful and courteous. I appreciated the video and narrative by the tech working on the car so I could visualize what was described in the inspection report. Pricing was reasonable and work was done in a timely manner. The car was washed and looked great when it was ready. Absolutely no complaints. More

Best professional, caring experience with salesman Jay Ali, finance man, and service man Jason Roy. Very much attention to details and making sure we had everything we wanted. Ali, finance man, and service man Jason Roy. Very much attention to details and making sure we had everything we wanted. More

Robert in service was great, my appointment took longer than expected and they were quick to get me into a loaner! than expected and they were quick to get me into a loaner! More

When we first arrived the experience was going bad until Mr. Austin helped us out Austin went out his way to make sure we didn't leave until we got something we wanted He deserves a raise Mr. Austin helped us out Austin went out his way to make sure we didn't leave until we got something we wanted He deserves a raise More

Excellent and friendly group of service people and helpful sales force. the dealership is kept clean all the time. helpful sales force. the dealership is kept clean all the time. More

Max was an excellent person to work with. Buying a car isn't my favorite thing to do, but he made it very painless. The entire process was easy and went smoothly. Buying a car isn't my favorite thing to do, but he made it very painless. The entire process was easy and went smoothly. More

The service department serviced my car. And it was well done. They also washed and vacuumed the car which was an added benefit. And it was well done. They also washed and vacuumed the car which was an added benefit. More

I give this dealership an average rating for a couple of reasons. 1) I am 3 weeks into driving this car and have not received a second key that was owed. I have been told that the key is now on order and reasons. 1) I am 3 weeks into driving this car and have not received a second key that was owed. I have been told that the key is now on order and once received, the new key will be mailed to me and they will arrange programming at the local BMW dealer. 2) i live in a state other than texas and have a specialty plate. They were to transfer the tag. I have no registration so I have no inspection sticker. There was obviously no urgency in getting this paperwork processed in spite of conversations regarding this need. At this time. The service is average and the issues, while promised, are still unresolved. More

Jaime Weed in the service department was wonderful! They serviced my car and even washed and vacuumed it. I was very pleased with the service. They serviced my car and even washed and vacuumed it. I was very pleased with the service. More