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BMW of The Woodlands

The Woodlands, TX

Overview
Reviews
4.7
1,161 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,161 reviews

September 26, 2022

Friendly, Honest and Clean. Always a great experience while servicing my vehicle. Thank you all for a great experience. More

by Aviatorgdl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin
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Sep 30, 2022 -

BMW of The Woodlands responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 23, 2022

Excellent customer service and communication. Prompt service and very professional staff. Facilities were clean and organized More

by Jose Flores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Wolf
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Sep 27, 2022 -

BMW of The Woodlands responded

Hi Jose, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 23, 2022

Mr whitaker is a very good service advisor working at this dealership. He makes your visit enjoyable. More

by millie.alexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Whitaker
Report | Print
Sep 27, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 22, 2022

Great service My oil changed was done smoothly and a small bulb was changed Car was nicely washed and vacuumed! Thanks More

by I’ve na Marona Kasza
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haickeck
Report | Print
Sep 26, 2022 -

BMW of The Woodlands responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Sep 29, 2022 -

I’ve na Marona Kasza responded

Great 👏 great job ! Thank you for your service Regards Ivona

September 21, 2022

Courteous, competent, confident and capable a group of professionals dedicated to outstanding customer service producing a very pleasant experience. More

by tlundberg46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
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Sep 26, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 20, 2022

Very responsive to what I was looking for and the features that were important to me. More

by mdlagrange
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max and Sean
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Sep 25, 2022 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

September 19, 2022

The service was great, and informed me of what other items are needed to be done More

by mstrose01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can't remember
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Sep 23, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 19, 2022

Very friendly efficient staff, easy to schedule apts at your convenience, offer coupons for discount on services. Only negative is loaner cars no longer available which was a great perk. More

by Krenjb61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Honza, Alex,
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Sep 23, 2022 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (936) 776-4610 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 18, 2022

Not good. Bought a vehicle, next day had steering issues, actually not safe to drive! Returned the car then waited over a week for our deposit to be returned. More

by kandihenry
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
BMW Woodlands
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Sep 22, 2022 -

BMW of The Woodlands responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (936) 776-4610 to discuss what we can do to help.

Sep 22, 2022 -

kandihenry responded

Sure, do you have a Ford Bronco Sport for a great deal?

September 17, 2022

Awesome experience! The service was great and quick! I am definitely a customer for life! More

by dimitragoode
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shameel
Report | Print
Sep 21, 2022 -

BMW of The Woodlands responded

Hi Dimitragoode, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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