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BMW of The Woodlands

The Woodlands, TX

4.7
1,161 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of ...
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,161 reviews

August 27, 2022

Pleasant personnel and they kept me informed on progress. Jeff, my advisor, very nice and helpful. More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
Sep 01, 2022 -

BMW of The Woodlands responded

Hello Kathy, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2022

It is always clean and people very friendly and helpful. Reports and followup usually very timely. More

by caroljones
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wolf
Aug 31, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 25, 2022

The sales process was great, service, not so much. No real lobby for you to sit and work while car is being worked (lacking tables). Promised a loaner car while you car is being worked on and that c More

by mjpartyof4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't remember
Aug 31, 2022 -

BMW of The Woodlands responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (936) 776-4610 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 25, 2022

Over the top exceptional service. James took care of every detail. Love my new BMW!!!! More

by CindyS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James DeGuzman, Sean Engle
Aug 31, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 24, 2022

my son said its nice. the place is clean and people are friendly. thank you! More

by glenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeffrey whitaker
Aug 28, 2022 -

BMW of The Woodlands responded

Hi Glenn, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 24, 2022

This dealership does the very least to satisfy the customer compared to other BMW stores! Bought new X3 and had to teach myself how to navigate the technology piece. Service is average at best, follow More

by Lanny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All Sales and Service
Aug 28, 2022 -

BMW of The Woodlands responded

Hi Lanny, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (936) 776-4610 to discuss what we can do to help.

August 24, 2022

Taking your car to BMW North the Woodlands we are always met with great service. I always love that I get my car returned with fresh air in the tires and a clean car interior and exterior. More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
Aug 28, 2022 -

BMW of The Woodlands responded

Hi Scott, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 28, 2022 -

BMW of The Woodlands responded

Hi Scott, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 21, 2022

Customer service was very professional with no stress at all. My vehicle was serviced and washed and returned to me in a timely manner. Very satisfied with my visit. More

by joemays60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 26, 2022 -

BMW of The Woodlands responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 18, 2022

Great place, friendly people, outstanding vehicles. My experience is not a 5 star because it was recommended to me to to rotate and balance tires on top of changing engine oil and filters but when pick More

by epb102
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 23, 2022 -

BMW of The Woodlands responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 11, 2022

Excellent dealership and service department. Everybody is polite and knowledgeable. They communicate the progress on your vehicle in service well. More

by Eve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 15, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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