BMW of Tigard

The entire team I worked with at Kuni was fantastic. The transaction was flawless all around. What stood out to me, I came in unannounced, like a sneak attack one day, on one of the busiest days of the The transaction was flawless all around. What stood out to me, I came in unannounced, like a sneak attack one day, on one of the busiest days of the year, Dec. 30, to show my daughter the rig we were purchasing. The person at the front desk area let me know Jay was in and he'd call/text him to let him know I was there. Not more than 5 minutes later, Jay shows up and he was incredibly helpful, very understanding and happy to see us. Even though he was slammed, he took the 3 minutes to come out and give us the keys to go check out the car. He easily could have said 'no, I'm busy, it's the busiest day of the year, can I come back when we're free.' But instead it was pleasant, 'here are the keys, go check it out, I'm happy to see you!' Upon final purchase of the rig, it had an empty tank of gas, Jay got his team to go fill it up and we left with a full tank of gas for a suburban. Yes, a Suburban at a BMW dealership and we were treated as if we were purchasing a brand new BMW. The trade-in process was just as easy. We looked at our trade in, discussed some numbers and we approved what was discussed. Overall, 5 star treatment and process. More

This was a build order and the dealership kept me informed all along the way of the status. The vehicle actually came in a month early. informed all along the way of the status. The vehicle actually came in a month early. More

From Sales to Service Kuni hass handled us and our X5s very well over the years. The personnel who have assisted us always make us fell welcome! very well over the years. The personnel who have assisted us always make us fell welcome! More

Awesome experience with kuni bmw for our x5 purchase. Nick did a great job assisting us Nick did a great job assisting us More

Nathan is your guy! Great experience buying my new car! Don’t go anywhere else! Great experience buying my new car! Don’t go anywhere else! More

Kuni was simply outstanding. This is the fourth car I have purchased from them in 20 years and they have always served me well. Steve Cho has been our sales agent and I have not This is the fourth car I have purchased from them in 20 years and they have always served me well. Steve Cho has been our sales agent and I have not found anyone like him at other dealers -- always gracious and thoughtful he is constantly focused on what we want. Even when it looked like we might go with someone else -- he just said if you need something just let me know. The surrounding people were also excellent. The purchase took less than two hours and we left happy with a very nice X5 to go along with our current KUNI X5. Great dealership because of great people. More

They will not rip you off. Great service. Would recommend. The video inspection did it for me Great service. Would recommend. The video inspection did it for me More

Recently purchased a car here, the whole experience was excellent including the sales representative and finance personnel also was informative and easy to work with. Would highly recommend this dealershi excellent including the sales representative and finance personnel also was informative and easy to work with. Would highly recommend this dealership and would return in the future when needed. Also the technical Genius was amazing at setting up everything we needed in the vehicle so we didn't have to figure that all out on our own, Thank You! More

Horrid experience with sales department! Complete lack of professionalism and service! Wasted an entire afternoon trying to purchase a vehicle - that was on a safety recall list - not even s Complete lack of professionalism and service! Wasted an entire afternoon trying to purchase a vehicle - that was on a safety recall list - not even safe to leave the lot! Was talked down too about my vehicle that I was trading in and treated like I was just another number. And this vehicle is unsafe to leave the lot is STILL BEING LISTED FOR SALE!!!! Will never recommend this company due to the sales department! Nightmare experience. More