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BMW of Toledo

Toledo, OH

4.6
868 Reviews

7600 Central Ave

Toledo, OH

43617

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Showing 868 reviews

September 26, 2018

Awesome! Paul and Tyler were great to work with and made the experience very easy. I drove over 450 miles to their dealership and it was well worth it. More

by Q1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lunde, Tyler Mallett
Sep 27, 2018 -

BMW of Toledo responded

Thank you for your great review! We appreciate you choosing BMW of Toledo and allowing us the opportunity to serve you! We hope you enjoy your new vehicle!

September 24, 2018

I was very disappointed with my recent visit . I was really disappointed with a recent visit to repair a door handle issue. Can not understand 2 hours labor for the job and swaps not given an expla More

by Loujg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
Sep 26, 2018 -

BMW of Toledo responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information. You mentioned that you did not feel the explanations of charges was sufficient, and we want to clarify for you. We use the BMW recommended hours for repair for our customers in order to maintain a fair level of service for all our customers. It helps prevent the exact situation you bring up about honesty. If we have a standard unit of measurement for all our customers, we have nothing to be dishonest about, and it is backed by BMW themselves. Our techs are some of the most experienced around, and always have the most up to date training recommended by BMW, so to say they are incompetent is not a fair statement. We are sure you could find a non-BMW backed shop that could do some of the work for a cheaper price, but it wouldn’t have the same backing as a BMW or Yark Automotive Group repair. We definitely appreciate your business, and don’t want you to be in the dark about the charges, so please let us know if you have any other questions or concerns.

September 20, 2018

BMW X3 Dave in service is very nice, understanding and listens. I had a pleasant experience both time I have came to this dealership thanks for the good job. More

by Best grandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Emerine, Teresa Trombley
Sep 20, 2018 -

BMW of Toledo responded

Thank you for your great review! We appreciate your kind words and look forward to serving you again in the future!

September 13, 2018

Airbag Recall Great service department and work completed 30 minutes faster than estimated. Highly recommend for your service needs and a very good selection of new More

by William-312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
Sep 13, 2018 -

BMW of Toledo responded

Thank you for your review recommending BMW of Toledo! We truly appreciate your patronage and look forward to serving you again in the future!

August 28, 2018

Used car purchase Timely, organized , knowledgeable , fair and friendly. From the first time I contacted the dealership, they were very prompt to respond and answered m More

by Mauler
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Wahidy, Tyler Mallett
Aug 29, 2018 -

BMW of Toledo responded

Thank you for your review! We truly appreciate knowing you had an easy and great experience! Please let us know if there is anything more we can do to serve you!

August 25, 2018

New BMW X5 Hybrid As usual, an excellent experience at Yark BMW. The team of Steve Kizewic and Corie Sanderson made the experience fun and we love our new car! More

by Dick2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kizewic, DJ Yark, Corie Sanderson, Tyler Mallett
Aug 27, 2018 -

BMW of Toledo responded

That's great to hear! We appreciate you taking the time to share your BMW of Toledo experience with us! If there is anything more we can do to serve you, please let us know!

August 22, 2018

Another great visit Shout out to the great group in the service lane: John, Dave and Kyle always make you feel like family. Always a pleasant experience! Thanks! More

by BMW Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Emerine, John Iseler, Kyle Kissling
Aug 22, 2018 -

BMW of Toledo responded

We appreciate you sharing your BMW of Toledo experience with us! We love knowing you had excellence service and look forward to serving you again in the future!

August 21, 2018

Flat tire I called at 4:30 to service about a flat tire on my BMW run flat tires. They had me drive right over and a service specialist stayed over his shift to More

by ddeppe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
Aug 21, 2018 -

BMW of Toledo responded

Thank you for sharing your BMW of Toledo service experience with us! We appreciate knowing you had a great experience and look forward to serving you again in the future!

August 17, 2018

Positive Feedback The service people were friendly and very efficient. I got a very nice 5 series as loaner which j fell in love with . Thank you More

by Amistry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Emerine, Steve Messinger
Aug 20, 2018 -

BMW of Toledo responded

Thank you for your review and sharing your BMW of Toledo service experience with us! We appreciate knowing you are completely satisfied and look forward to serving you again in the future!

August 14, 2018

Sammy Wahidy is the Best! We have been looking for a BMW for some time. Sammy the salesman was awesome! He helped us find a car with all the details we were looking for, not to More

by Nana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Wahidy
Aug 15, 2018 -

BMW of Toledo responded

Thank you for your review and sharing your BMW of Toledo experience with us! We appreciate your business and look forward to serving you again in the future!

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