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BMW of Toledo - Service Center

Toledo, OH

4.6
512 Reviews

512 Reviews of BMW of Toledo - Service Center

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March 16, 2017

Parts Department Does anybody in the Parts Dept. ever answer the phone? Left numerous messages and no call back. Finally got a receptionist, she said she would connect More

by info
Recommend Dealer
No
Employees Worked With
Teresa Trombley
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2016

Scheduled Service with Extra Special Attention Dave Emerine has always given the best attention to my requests. This time I had regularly scheduled service due, but Dave also helped me get all my w More

by Glenn Whitted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Emerine
October 06, 2016

Service Visit First visit to Yark BMW for service after purchasing a used BMW from a private party. The service was performed in a timely manner and the staff was v More

by BimmerTom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corie, BMW Genius, Dave Emerine
Oct 10, 2016 -

BMW of Toledo responded

Amazing! Thank you for the opportunity to earn your business and please let us know if there is anything more we can do to help!

August 16, 2016

efficient service Received a courtesy call from Yark inquiring about scheduling routine maintenance a week prior to the predicted onboard conditions based service remin More

by gaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Emerine
Aug 22, 2016 -

BMW of Toledo responded

Thank you for your business and for sharing your experience here on our review site!

August 01, 2016

Went the extra mile! Scheduled a service appointment to have the tires rotated and hubs painted. As slways Yark went the extra mile to get my repairs done in a timely, pro More

by Terremig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2016 -

BMW of Toledo responded

We truly appreciate this kind review about your service experience and your business with our dealership!

July 20, 2016

Good people to work with I am always impressed by the level of professionalism when I visit Yark BMW. I think Steve in the sales department is a very good guy and everyone I More

by Paul Cummings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Messinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Emerine
Jul 25, 2016 -

BMW of Toledo responded

We appreciate your business with our dealership Mr. Cummings. Thank you for your continued patronage with our team, and please let us know how we may serve you again in the future!

Jul 25, 2016 -

BMW of Toledo responded

Thank you so much for this kind review! We will always be here to help!

April 13, 2016

Low tire pressure. Dave was concerned it was low twice within a week. Asked me to leave car to check tire. I was given s loaner. He got right back with me. Found a scre More

by ProudBMWowner077
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Emerine
Apr 19, 2016 -

BMW of Toledo responded

Thank you for trusting us to service your vehicle! We will always be here when you need us!

March 26, 2016

Always Professional Service at Yark BMW is professional, courteous, efficient and executed perfectly. It is easy to arrange service online, and there is always a loaner More

by ernicely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Emerine
Mar 28, 2016 -

BMW of Toledo responded

Thank you for sharing your experience at our dealership on our review site! We appreciate your patronage with our company, and we will always be here in the future when you need us. Thank you for your business!

March 16, 2016

Always Good Service With John Had a service light come on unexpectedly. John got me in the next day and got the issue taken care of. John and the Service Dept have been helpful in More

by JWB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2016 -

BMW of Toledo responded

We will always be here when you need us! Thank you for this kind review about your experience with our team and please let us know if there is anything more we can do to help!

February 23, 2016

Great service department Wonderful BMW service department. We appreciate how John takes the time to review potential services and costs prior to completing the work on our BMW More

by Galbraith1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2016 -

BMW of Toledo responded

Thank you so much for continuing to give us the opportunity to serve you and for these kind comments about your service experience with John. We will always be here to help!

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