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BMW of Towson

Towson, MD

Overview
Reviews
Vehicles
4.7
1,000 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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700 Kenilworth Drive

Towson, MD

21204

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Showing 1,000 reviews

October 06, 2026

I recently had a service done and was overcharged by about $1000 compared to quotes obtained from several not inexpensive independent service facilities. This was even after a “discount” was applied. V More

by BMW owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marty
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Oct 08, 2026 -

BMW of Towson responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (667) 930-2458 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 30, 2026

Blake was amazing! Best salesperson I have ever dealt with! Make the process so smooth! More

by Tviegut
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake
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Oct 01, 2026 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 29, 2026

Our third purchase BMW of Towson and once again the customer service is top-notch. More

by scarter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cohen
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Oct 01, 2026 -

BMW of Towson responded

Hi Scarter, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2026

Received a good deal. However, the sales person failed to charge the EV when they promised to charge, only received one key and the interior of the car was not clean. Wait More

by Electra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Cooper
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Sep 28, 2026 -

BMW of Towson responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

September 21, 2026

Stellar service and the sales department is great too! I’ve been going there since 2002. More

by Morganhall2409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance Savoy
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Sep 22, 2026 -

BMW of Towson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of BMW of Towson and we hope to be of service again in the future.

September 19, 2026

Salesmen Jonathan Little at Towson BMW was incredible and got me a great deal on the new x3. Service was attentive and not pushy. Mr little and the manager were flexible in their rates and were able to get m More

by salmana440
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan little
Print
Sep 20, 2026 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2026

Annual service appointment could not have been easier. Thanks to Tom Wolf and the team that worked on my vehicle. More

by Jmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Wolf
Print
Sep 17, 2026 -

BMW of Towson responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

September 01, 2026

Terrance has always given me excellent service even when it cost me money . Thank you Terrance for getting my vehicle fixed and back to me on such short notice . More

by kjeep24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrace
Print
Sep 03, 2026 -

BMW of Towson responded

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 28, 2026

Great hassle free experience - smooth process and spot on customer service. highly recommend this dealership! More

by cynderemy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malici
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Sep 03, 2026 -

BMW of Towson responded

Hello Cynderemy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of BMW of Towson and we hope to be of service again in the future.

August 22, 2026

Outstanding service from start to finish. The nice thing about this dealership is they made us feel very important and they cared about getting our car fixed properly. They diagnose the issue More

by Marc M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty
Print
Aug 28, 2026 -

BMW of Towson responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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