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BMW of Towson

Towson, MD

Overview
Reviews
Vehicles
4.7
912 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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700 Kenilworth Drive

Towson, MD

21204

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Showing 912 reviews

February 02, 2024

My service adviser Chris was just great- explained everything and was so pleasant. The entire staff was very kind and considerate. More

by krp25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Joachim
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Feb 04, 2024 -

BMW of Towson responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 29, 2024

Buying a car at BMW of Towson was an easy process. Jasmina was very helpful. They took care of the tags, so no trip to the MVA was necessary. I would definitely recommend purchasing a car here. More

by swill4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmina
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Jan 31, 2024 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Towson and we hope to be of service again in the future.

January 23, 2024

The Dealer was very pleasant, friendly and professional. . Communication was a bit of an issue for me due to my deafness. Overall, I was impressed. Will not hesitate to come back. More

by Bebie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LATRELL
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Jan 25, 2024 -

BMW of Towson responded

Hi Bebie, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 13, 2024

This dealer is always responsive and helpful. Excellent really! I am happy to recommend them. More

by pamelasparsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonis, others
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Jan 14, 2024 -

BMW of Towson responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation and have an amazing day!

January 12, 2024

They made the experience quick and easy. Very professional team to work them. I recommend them. More

by hmohler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Clark
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Jan 14, 2024 -

BMW of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 11, 2024

Worked with Jim as my service advisor. Provided great service and made recommendations as needed! More

by nathanjs1
Service Time
Recommend Dealer
Yes
Employees Worked With
Jim (James)
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Jan 12, 2024 -

BMW of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

January 11, 2024

Have taken my car in for a sunroof leak 7 times and each time it comes back it is still leaking. They replaced the windshield 3 times and still leaking! They keep putting me in a rental and keep my car fo More

by brooklyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service center
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Jan 12, 2024 -

BMW of Towson responded

Hi, we are deeply disappointed by your experience at BMW of Towson. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (667) 930-2458. We hope to hear from you.

January 10, 2024

I sold my car to BMW Towson (AutoNation) and Noah Leeson was the best employee in the auto industry I have ever worked with. He was prompt, professional, very competent, polite, and informative before and t More

by HP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Leeson
Report | Print
Jan 11, 2024 -

BMW of Towson responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 08, 2024

Everyone was very kind and helpful and even called and thanked me for the business More

by Coxdaryl1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara parry
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Jan 11, 2024 -

BMW of Towson responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 05, 2024

I am very pleased with Towson BMW, my recent service experience was excellent and my service manager, Jim, exceptional. More

by billc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Jan 07, 2024 -

BMW of Towson responded

Hi Billc, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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