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BMW of Towson

Towson, MD

Overview
Reviews
Vehicles
4.7
912 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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700 Kenilworth Drive

Towson, MD

21204

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Showing 913 reviews

September 21, 2023

Stellar. ..just absolute Stellar! Bar-None! If you haven't been here, you're doing YOURSELF a disservice. More

by mjjordan_2700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager & Seph
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Sep 24, 2023 -

BMW of Towson responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Sep 24, 2023 -

mjjordan_2700 responded

When i dettle on my Next and 3rd BMW, I will absolutely shop at your dealrshio and have total confidence that my experience will be no different than the service im already enjoying from the Service and Maintenance side of the business. Its just a matter of time and selecting the next series. I think its time to level up and maybe centure with the M class series.

September 21, 2023

My service adviser James was very informative as to the service to be performed and arranged for me to have a loaner vehicle which was all electric. Since I had never driven an electric vehicle before, he More

by hweiner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Sep 21, 2023 -

hweiner responded

yes

Sep 24, 2023 -

BMW of Towson responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 19, 2023

Both sales and service are very helpful and professional. Everytime has been a pleasure, fast and courtiest. More

by MAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Cromwell , Kristina Davis
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Sep 21, 2023 -

BMW of Towson responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 19, 2023

Service was very efficient with clear explanation and video of my car's service and performance status. Staff is friendly and attentive. More

by Japsap8738
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gugliette
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Sep 21, 2023 -

BMW of Towson responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 18, 2023

From the time I walked into the dealership I was greeted by Jasmina and she took great care of me through this experience. More

by ncrayton611
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmina
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Sep 19, 2023 -

BMW of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2023

Casey Clark was incredible to work with. He is a real asset to the dealership. I would buy a car from him any day! More

by Alexander Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Clark
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Sep 19, 2023 -

BMW of Towson responded

Hello Alexander, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 17, 2023

Excellent service . Quick and efficient as well as wonderful accommodations. I highly recommend for your dealer services ! More

by meedern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Sep 18, 2023 -

BMW of Towson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 17, 2023

I had a wonderful experience. I received a loaner car for my warranty repair and was done the same day. More

by Wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
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Sep 18, 2023 -

BMW of Towson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 16, 2023

After a not so amazing experience with the service department with my x3, I decided to try the sales department. Greeted by a wonderful gentleman by the name of Alfredo, the remainder of my visit was More

by owhitne1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo
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Sep 18, 2023 -

BMW of Towson responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

September 14, 2023

Great customer service, car clean, easy check out, loved my rep, loved video of tires, brakes and car from tech More

by judgebarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Baron
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Sep 17, 2023 -

BMW of Towson responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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