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BMW of Towson
Towson, MD
896 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 896 reviews
July 07, 2023
The BMW Towson part department really helped me out. I needed some parts on shirt notice for my car. I called in and they were easy to talk to and found what I needed right away. Ordered it and had it f I needed some parts on shirt notice for my car. I called in and they were easy to talk to and found what I needed right away. Ordered it and had it for pick up next afternoon. More
by Jstigliano
Employees Worked With
Ana
July 05, 2023
Vic and Blake both were very helpful. They made sure I was first comfortable with refreshments. Their customer service was beyond excellence. I was very happy abc pleased with customer se They made sure I was first comfortable with refreshments. Their customer service was beyond excellence. I was very happy abc pleased with customer service and my vehicle. Great work guys. You both are a blessing. Keep up the good work 💪🏽🔥 More
by acoope065
Employees Worked With
Vic and Blake
July 04, 2023
Very efficient. Easy in and out. Decent waiting area with coffee and hot tea but not the degree I am used to. Friendly, professional staff. Easy in and out. Decent waiting area with coffee and hot tea but not the degree I am used to. Friendly, professional staff. More
by laurab_austin
Employees Worked With
Chris
July 04, 2023
They did everything they said they were going to do, and they paid for an uber pick me up from the dealership and drop me off at my office and then pick me up when the car was ready. it took a little extr they paid for an uber pick me up from the dealership and drop me off at my office and then pick me up when the car was ready. it took a little extra time but that was because they were short staffed. So I will keep using them. More
by vizzilaw
Employees Worked With
Forget the name
July 03, 2023
Service Advisor Mr. Greg Myers is absolutely wonderful very friendly and helpful........ HE IS GREAT!! I'm very happy with service department as well! A+ Greg Myers is absolutely wonderful very friendly and helpful........ HE IS GREAT!! I'm very happy with service department as well! A+ More
by JACOB3815
Employees Worked With
Mr. Greg Myers
July 03, 2023
Service was meh. Was expecting premium service for a premium charge. The manager did try to fix my issue with the service employee.🤷♀️ Was expecting premium service for a premium charge. The manager did try to fix my issue with the service employee.🤷♀️ More
by Jasmincabezajasmincabeza@yahoo.com
Employees Worked With
Na
July 01, 2023
I recently took my car to BMW of Towson for my 2015 vehicle that had an oil leak. Chris my service advisor was excellent. He was courteous and provided great communication throughout. Thank you Chris f vehicle that had an oil leak. Chris my service advisor was excellent. He was courteous and provided great communication throughout. Thank you Chris for making my visit a great one! Frank More
by fsangior
Employees Worked With
Chris
June 28, 2023
BMW of Towson is always amazing. They are honest about what work needs to be done and always deliver when they say! Christopher was great- he is honest and very responsive to commun They are honest about what work needs to be done and always deliver when they say! Christopher was great- he is honest and very responsive to communication! More
by lindsayjward
Employees Worked With
Christopher
