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BMW of Towson
Towson, MD
903 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 903 reviews
May 11, 2023
The entry door was opened promptly at 8 AM and we were guided into the driveway by a very courteous gentleman. We did not have to wait long before we were greeted by Kristina and she took care of our serv guided into the driveway by a very courteous gentleman. We did not have to wait long before we were greeted by Kristina and she took care of our service needs immediately and with a smile. More
by Lacynda
Employees Worked With
Kristina
May 08, 2023
I bought a warranty from Towson BMW three years ago for my 428. I, primarily in case anything happens to the roof. It is a hardtop convertible. Anyway, I noticed a problem with one of the strips on the roo my 428. I, primarily in case anything happens to the roof. It is a hardtop convertible. Anyway, I noticed a problem with one of the strips on the roof last week, and called the dealership and they said if I have my car in by 2:30 I should be able to pick it up that evening. I got there, and the gentleman said there’s no way they could do it today because they don’t stock the part, and then he called me and said that he can’t find any record of my warranty, probably because the dealership was sold. So as it stands now, I am $3000 invested in a warranty that doesn’t exist in this dealerships systems. And no one able to fix my issue. So not worth more than one star right now, maybe they’ll fix it. There was one highlight. The lady at the pick up counter was absolutely fantastic. No one could seem to find the keys or find my car, at no fault of hers, and she took control of the situation, and could not have been kind or sweet or more professional. More
by Brendan.Sullivan
Employees Worked With
Chris? Rick? I forget his name. Also the awesome lady at the pickup counter
April 27, 2023
I had a very good experience at BMW of Towson. All of the sales staff were excellent to work with and their help with the purchase. My sales person Allison was great. All of the sales staff were excellent to work with and their help with the purchase. My sales person Allison was great. More
by tapple2804
Employees Worked With
Allison Teter
April 26, 2023
I had a very positive experience while choosing my new vehicle. Anthony was a patient teacher, while explaining all the features on my X1. Everyone was friendly and professional. vehicle. Anthony was a patient teacher, while explaining all the features on my X1. Everyone was friendly and professional. More
by stefanierudo
Employees Worked With
Anthony, Rick, Blake Brown
