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BMW of Towson
Towson, MD
902 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 902 reviews
April 24, 2023
BMW of Towson always delivers excellent customer service and a friendly environment. Greg, Yoni and Jessica plus Anaya make a great team. They really work well together and make the customer feel important. and a friendly environment. Greg, Yoni and Jessica plus Anaya make a great team. They really work well together and make the customer feel important. Thanks to the entire department. More
by vwrich
Employees Worked With
Greg Myers, Yoni Baron, Jessica Presley, Anaya Moreland
April 23, 2023
Came in for a recall, which was done quickly and effectively. Also received an assessment of future repairs I might need. Christina was wonderful. effectively. Also received an assessment of future repairs I might need. Christina was wonderful. More
by tom.romoser
Employees Worked With
Chrisitina
April 21, 2023
Great experiences. They find creative ways to get your vehicle ready for pick up even after hours. They provide a video with the tech working on your vehicle pointing o They find creative ways to get your vehicle ready for pick up even after hours. They provide a video with the tech working on your vehicle pointing out the issues. It's a great way to engage the customer. More
by Erick
Employees Worked With
Jessica
April 19, 2023
Every staff member is very professional and responsive. It was easy to get through when I called to schedule service and I was provided several appointment options to best meet my schedule. The service tim It was easy to get through when I called to schedule service and I was provided several appointment options to best meet my schedule. The service time quoted was exact and I was in and out timely. So pleased with my decision to move my service from another dealership where service was sub par. Great experience each time I have visited. More
by Francine Marvin
Employees Worked With
Do not recall
April 13, 2023
Friendly and very efficient! Love the walk through video! Made it personal! My service person, Chris, kept me in the loop at all times!!! Love the walk through video! Made it personal! My service person, Chris, kept me in the loop at all times!!! More
by linfra22
Employees Worked With
Chris
April 10, 2023
Terrance was professional and pleasant to work with as always. I was able to get a convenient appointment. The service wait area was clean, inviting and stocked with refreshments. My service was done time always. I was able to get a convenient appointment. The service wait area was clean, inviting and stocked with refreshments. My service was done timely. More
by indiamthomas
Employees Worked With
Terrance Savoy
