BMW of Towson

Buying my new 2023 X5 from Towson BMW was a stress free experience. Walking through the doors, you could feel the warm, friendly vibe, rare in an auto dealership these days. The entire Towson BMW team, led experience. Walking through the doors, you could feel the warm, friendly vibe, rare in an auto dealership these days. The entire Towson BMW team, led by salesperson Jonathan, demonstrated the utmost professionalism throughout my visit. Jonathan, in particular, was incredibly knowledgeable and attentive to my needs. He took the time to understand my preferences and guided me through the car-buying process with expertise. His friendly demeanor and genuine interest in helping me find the perfect vehicle made the entire experience enjoyable. The dealership itself was well-maintained, and clean. The staff at Towson BMW made sure that every detail of my experience was taken care of, from test drives to financing, ensuring a seamless transaction. I highly recommend Towson, BMW, and Jonathan to anyone in search of a new car. Their excellent customer service, professionalism, and friendly environment truly sets them apart. I will be returning to Towson BMW for any future car purchases. Overall, my experience at Towson BMW was exceptional. I thank Jonathan and the entire team for all their help. More

Service was courteous, completed on time. Process explained and adjusted at my request. facility was clean and inviting. Process explained and adjusted at my request. facility was clean and inviting. More

I have taken my BMW to other BMW dealerships for service. BMW of Towson has given me the most professional, and best service than other dealerships. The customer service is top rate. Mr. Yani has been ver BMW of Towson has given me the most professional, and best service than other dealerships. The customer service is top rate. Mr. Yani has been very professional and very helpful along with all other associates at BMW of Towson. I will continue to bring my BMW to the Towson dealership. More

The professionalism and knowledge I experienced was A1. My consultant was Stefan and he was nothing short of awesome. Thanks again. My consultant was Stefan and he was nothing short of awesome. Thanks again. More

Have been customer for many years. Staff very friendly and polite. Service department very convenient and staff quite knowledgeable. Waiting area comfortable, quiet and clean. Staff very friendly and polite. Service department very convenient and staff quite knowledgeable. Waiting area comfortable, quiet and clean. More

I love this particular BMW dealership. I’m always in and out in a reasonable amount of time. The staff is super friendly, from the door to the exit. Scheduling is hassle free and they’re p I’m always in and out in a reasonable amount of time. The staff is super friendly, from the door to the exit. Scheduling is hassle free and they’re pretty flexible if something comes up at your appointment time. More

Service and attention to details were great! Everyone was polite and made sure we were taken care of as soon as we walked in the door Everyone was polite and made sure we were taken care of as soon as we walked in the door More

Prompt attention. Knowledgeable service representative, friendly. Facility clean. Everyone pleasant. Have been customer since 1987, with only good experiences. Only de Knowledgeable service representative, friendly. Facility clean. Everyone pleasant. Have been customer since 1987, with only good experiences. Only dealership for me. More

Service consultants are knowledgeable, friendly, and thorough. Texting video of car on the rack was very helpful. thorough. Texting video of car on the rack was very helpful. More

In an attempt to deal with Chris Dixon , I’d make a point to never deal with anyone else from your dealership. I was prepared to purchase a Lexus GX. Because I’m an out of state buyer, I requested point to never deal with anyone else from your dealership. I was prepared to purchase a Lexus GX. Because I’m an out of state buyer, I requested detailed pictures or video showing the condition of the car. Well, he sent a really poor and rushed video. He then called and asked what I planned on doing about the car. When I attempted to explain what issues I had with his video , he abruptly hung up! More