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BMW of Towson

Towson, MD

Overview
Reviews
Vehicles
4.7
899 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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700 Kenilworth Drive

Towson, MD

21204

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Showing 899 reviews

February 09, 2023

BMW Towson is the best BMW service center that I visit for my car since 2007! More

by mselass6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick
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Feb 12, 2023 -

BMW of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 08, 2023

The service department is excellent; and my car was returned in "like new" condition. I was kept informed at each step and the parts department had a unique part in less than one day. More

by ckjcarle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 11, 2023 -

BMW of Towson responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 08, 2023

Each experience has been positive. Agents have gone above and beyond to make me feel comfortable and understand what my car needs. I have been pleased. More

by Aps
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jon
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Feb 11, 2023 -

BMW of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 07, 2023

Always professional and courteous! Love the video presentation given by the technicians that points out the service being performed and any recommendations. The amenity of a vehicle More

by Gluve1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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Feb 10, 2023 -

BMW of Towson responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2023

serviced my 328i at the appointed time greg myers is very knowedable about my car and kept me up to date on the process More

by dlongbottom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
greg myers
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Feb 08, 2023 -

BMW of Towson responded

Hi, your wonderful feedback and rating mean a lot to us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 04, 2023

quick service for my oil and spark plug change. dealership always informs me when I am due for maintenance. Greg was very helpful and courteous. More

by jmax0119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Myers
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Feb 08, 2023 -

BMW of Towson responded

Hello, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.

January 31, 2023

Very easy to work with sale person. Whole process done via email and txt which made the whole purchase experience very easy. More

by jkosinski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
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Feb 03, 2023 -

BMW of Towson responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

January 31, 2023

Great service and process. The dealership exceeded my expectations. I will use them again. Tyler is awesome. More

by Clayejohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Lanham
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Feb 05, 2023 -

BMW of Towson responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 27, 2023

I was very pleased with the service I received and the friendliness of the service rep that helped me. I will come again for future needs. More

by illieque1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don't remember.
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Jan 31, 2023 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 26, 2023

I had a wonderful, seamless experience. From ordering to delivery, the whole process was a pleasure. This was my second vehicle from BMW of Towson and won’t be my last. More

by ryan.zimmerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy, Blake
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Jan 31, 2023 -

BMW of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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