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BMW of Towson
Towson, MD
908 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 908 reviews
January 21, 2023
I had an awesome experience with bmw of Towson. I want to say a big thank you to Christopher for the wonderful customer service he provided to me. I want to say a big thank you to Christopher for the wonderful customer service he provided to me. More
by mosmith91
Employees Worked With
Christopher
January 20, 2023
I was very pleased with the professionalism and caring attitude displayed by everyone involved. I'd recommend this dealership to family and friends. attitude displayed by everyone involved. I'd recommend this dealership to family and friends. More
by keith.a.jordan
Employees Worked With
Greg Meyers
January 20, 2023
It was my second time at BMW of Towson and first for service.Christopher Everit Service Advisor customer service was great from start to finish. I would recommend that everyone ask for CHRISTOPHER EVE service.Christopher Everit Service Advisor customer service was great from start to finish. I would recommend that everyone ask for CHRISTOPHER EVERIT service advisor Towson BMW. And work on my vehicle was great. More
by tonygoldring496
Employees Worked With
Christopher EVERIT.
January 20, 2023
I would recommend this dealership 5/5! I wanted to thank the team in helping me in purchasing my first car here in the US! Huge shoutout to the finance manager Jose Vielma, sales manage I wanted to thank the team in helping me in purchasing my first car here in the US! Huge shoutout to the finance manager Jose Vielma, sales manager Ricky Thompson & to my agent Chris Dixon for making all of this happen. I really did not expect the level of customer service that they give in this dealership as they stayed way past their hours just to help me with the whole process. Everything was smooth and a hassle free experience. Looking forward to doing business with them in the future! More
by mark128adrian
Employees Worked With
Jose Vielma, Ricky Thompson, Chris Dixon
January 19, 2023
The best customer service, very helpful, kind and professional. My favorite dealership ❤️ Chris has the best personality and was very resourceful. professional. My favorite dealership ❤️ Chris has the best personality and was very resourceful. More
by Nicole P.
Employees Worked With
Chris
January 14, 2023
Dealer Service Team, especially My Service Writer/Advisor, always accommodating, & efficient in handling my automotive service needs. Greg understands my priorites for good service. SSH Writer/Advisor, always accommodating, & efficient in handling my automotive service needs. Greg understands my priorites for good service. SSH More
by SHoyle
Employees Worked With
Greg Myers
January 13, 2023
Excellent service by Jonathan (Yoni) of the BMW of Towson service team. Positive, responsive, engaging and very meticulous in describing work needed/completed on my vehicle, Yoni is among the very best custo service team. Positive, responsive, engaging and very meticulous in describing work needed/completed on my vehicle, Yoni is among the very best customer service professionals I've worked with in an industry. More
by JD
Employees Worked With
Jonathan (Yoni)
January 09, 2023
Felt as if it was all hard core sales for a long term maintenance contract and upselling what really needed to be done for the service. Also, after agreeing to a price for repair, was called back and tol maintenance contract and upselling what really needed to be done for the service. Also, after agreeing to a price for repair, was called back and told it would much more expensive. The long and the short of it is that I had a $183 oil change with wipers replaced that we did not ask to be done. Total loss of trust in your service department. More
by dtownsley0
Employees Worked With
Yanni
