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BMW of Towson
Towson, MD
907 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 907 reviews
August 15, 2021
I have been dealing with the service department of this dealership for about 15 years and have found Derrick Edwards, Terrance Savoy and Richard Strickland to always available to me, to be wonderfully frie dealership for about 15 years and have found Derrick Edwards, Terrance Savoy and Richard Strickland to always available to me, to be wonderfully friendly, and to cheerfully and efficiently solve whatever auto problem I have ever had. Although I once had a problem with the dealership-sponsored "Tires for Life" program, I heartily recommend their service department. P. Raab Christhilf More
by raabchristhilf
Employees Worked With
Richard Strickland, Derrick Edwards, Terrence Savoy
July 30, 2021
John Van Buren sold my family and I three BMW's this year. He went above and beyond each time to ensure that we had an exceptional experience at the Towson dealership. John listens to his clients, demon year. He went above and beyond each time to ensure that we had an exceptional experience at the Towson dealership. John listens to his clients, demonstrates exceptional knowledgeable of the brand, and cares tremendously about customer satisfaction. He is beyond organized, patient, and professional. We appreciated all of the time he spent showing us how to use the technology in each car and the way in which he streamlined the entire process. Most importantly, John made the car buying experience really fun! Thank you BMW of Towson and a special thank you to our Senior Client Advisor! More
by Jill
Employees Worked With
John Van Buren, Jacqueline Wells
July 29, 2021
Service rep was initially unintentive and I was charged a miscellaneous fee of $42.50 and after inquiring what it was for I was told by cashier it was for shop rags etc. Service rep did not mention this char miscellaneous fee of $42.50 and after inquiring what it was for I was told by cashier it was for shop rags etc. Service rep did not mention this charge. More
by myerswingman
Employees Worked With
Derrick Edwards, Greg Myers
July 20, 2021
The staff across the board at BMW Towson was professional, polite and helpful. I am grateful for my positive experience and their willingness to take care of me as a valued customer. Thank you t professional, polite and helpful. I am grateful for my positive experience and their willingness to take care of me as a valued customer. Thank you to Anthony, Terry and Kirk! More
by Lisa S
Employees Worked With
Anthony Gemma
July 15, 2021
Best service-Quick easy to drop off and get loaner. Video of car service and review most helpful. They care about what they do-do important these days and not experienced often! of car service and review most helpful. They care about what they do-do important these days and not experienced often! More
by Liz Iacone
Employees Worked With
Greg Myers
