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BMW of Towson

Towson, MD

4.7
899 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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700 Kenilworth Drive

Towson, MD

21204

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Showing 899 reviews

July 15, 2021

There were Super easy to deal with. Everyone was friendly and down to earth. I would highly recommend using Towson Bmw in the future. Thanks More

by Ekuehn14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Lanham
Jul 16, 2021 -

BMW of Towson responded

Thank you so much for your kind recommendation. We couldn't be happier to read your feedback. Thank you for choosing BMW of Towson - enjoy driving your new BMW!

July 15, 2021

Best service-Quick easy to drop off and get loaner. Video of car service and review most helpful. They care about what they do-do important these days and not experienced often! More

by Liz Iacone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Myers
Jul 16, 2021 -

BMW of Towson responded

Hi Liz! Thank you for sharing your feedback! Our goal is to be transparent when it comes to servicing your BMW. Thank you for trusting BMW of Towson with your vehicle.

July 09, 2021

Greg did awesome job preparing for the visit and during the day of the visit. Can’t ask for better experience! we have the car on time and was excellent experience. More

by LC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Myers
Jul 13, 2021 -

BMW of Towson responded

Thank you so much for taking the time to review your recent service experience. We're so glad to read that Greg exceeded your expectations. Thank you for choosing BMW of Towson for your service needs!

June 26, 2021

Tyler worked with us and understood what we wanted. he made the process easy and pain free! More

by Jergold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Wells, Tyler Lanham
Jul 16, 2021 -

BMW of Towson responded

Thank you for sharing your kind feedback about Tyler. We're glad he made buying a new BMW such a great experience. Thank you for choosing BMW of Towson!

June 19, 2021

Terrence Savoy is the best service writer ever. I always come for service because of Terrence. Always treated well and thd car is always completed as promised. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Savoy
Jun 22, 2021 -

BMW of Towson responded

Hi John, We are thrilled that you feel this way about Terrence! He's truly an asset to our team. You'll always be in good hands when it comes to servicing your BMW. Thank you for choosing BMW of Towson!

June 11, 2021

Thought that car would at least had a vacuumed and internal wipe of surfaces maybe outside wash but it was raining Has been done in the past More

by Shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wolff
Jun 16, 2021 -

BMW of Towson responded

Hi Shane, We are sorry that we did not vacuum/wipe down your vehicle the day you serviced with us. We will make a note of that for future services. We apologize for the inconvenience and we hope you will give us another chance to make your experience 5-stars.

May 22, 2021

My service at this dealership has always been excellent on my BMW’s and my experience purchasing a new one is no different. Lavoi was a wonderful salesman. He was very knowledgeable and was able to assist More

by Kelsie R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavoi Wilder, Jacqueline Wells
May 28, 2021 -

BMW of Towson responded

Hi Kelsie, Thank you for your great feedback about Lavoi! We're glad you enjoyed working with him to purchase your new BMW. Congratulations and thank you for choosing BMW of Towson!

May 19, 2021

Very cordial, friendly and professional. We’re helpful in making a decision as well as reasonable during negotiations. Actions after our commitment to purchase were extraordinary. High marks for all the peop More

by John Agro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Lanham, Tanya Adcock
May 20, 2021 -

BMW of Towson responded

Hi John, Thank you for taking the time to post your review about Tyler and Tanya. Your satisfaction is our number one priority. We're happy to read that our team made your purchase a great experience. Thank you for choosing BMW of Towson!

May 17, 2021

Derrick was professional as usual. It was rather quick due to the nature of my issue. I always receive quality workmanship from BMW of Townson. More

by cjmcor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
May 17, 2021 -

BMW of Towson responded

Thank you for your positive feedback. We are so happy to read that Derrick continues making your service experiences with us A+! Thank you for choosing BMW of Towson.

May 15, 2021

Everyone is professional. The place is very clean an organized. The video that they send you after your service is nice to see also. Highly recommend. More

by Jennreda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Myers
May 17, 2021 -

BMW of Towson responded

Thank you very much for taking the time to review your service experience with Greg. We appreciate your feedback on the technician video. Thank you for choosing BMW of Towson for your service needs!

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