BMW of Towson

Tom took very good care of me. He was polite, responded to questions and other communications quickly. I find that every time I come to the Towson BMW, I receive excellent service to questions and other communications quickly. I find that every time I come to the Towson BMW, I receive excellent service More

Tom Wolfe is the best Service Advisor! I have followed him since he worked at Russell BMW! He is the only one that I trust. him since he worked at Russell BMW! He is the only one that I trust. More

Loved the gal who signed me out in the evening. V polite and efficient. able to get me into my car within 5 min flat. polite and efficient. able to get me into my car within 5 min flat. More

I am completely satisfied with the service that I have received today! Greg explained thoroughly to me what services my car needs. I left understanding exactly what he stated! Thanks! received today! Greg explained thoroughly to me what services my car needs. I left understanding exactly what he stated! Thanks! More

Convenient to make an appointment for oil change, drop car, notification by text message, view and pay by phone, pickup washed and sanitized car in same day. Excellent job 👍 Thank you. car, notification by text message, view and pay by phone, pickup washed and sanitized car in same day. Excellent job 👍 Thank you. More

I would give them 10 stars if I could! Alex Goff was the best automotive sales person I have ever worked with. We put the entire transaction together by electronic communications, before I drove almost 500 best automotive sales person I have ever worked with. We put the entire transaction together by electronic communications, before I drove almost 500 miles from NC to complete the deal. Everything was completely as represented and as we had agreed to, and he had everything organized and ready to go. He then spent two hours patiently explaining everything about this new (to me) 740e Hybrid. Ms. Wells in the finance office likewise had everything ready, a super quick visit with her to sign off on everything. She carefully explained my options about extended warranties and service contracts, without undue pressure. I have purchased other premium makes before, and this was the best dealer I have worked with to date. I would not hesitate to drive there again in the future, or send my friends. More

Away on vacation, tires wouldn’t hold air, took to a BMW dealer in Delaware they told us the cracks in the wheel wouldn’t be covered. Able to get it home took it to Towson BMW, they took care of wheels on dealer in Delaware they told us the cracks in the wheel wouldn’t be covered. Able to get it home took it to Towson BMW, they took care of wheels only head to pay $50 deductible. Trust worthy service department More

Professional, pleasant and efficient service Comfortable Professional, pleasant and efficient service Comfortable and clean customer waiting area Friendly atmosphere and not intimidating Great customer s Professional, pleasant and efficient service Comfortable and clean customer waiting area Friendly atmosphere and not intimidating Great customer service Have been a loyal customer for many years More

I was pleased with the completion of the work. Customer Service was pretty good. I would recommend and use BMW of Towson again.Service was good. Service was pretty good. I would recommend and use BMW of Towson again.Service was good. More

Great fast clean efficient and very friendly service. Immediately return your text and phone messages. New building facilities and clean bathrooms. Professional staff very polite Immediately return your text and phone messages. New building facilities and clean bathrooms. Professional staff very polite More