BMW of Towson

Tyler Lanham made my vehicle purchase the easiest I have experienced. He delivered the vehicle to my doorstep and completed the purchase paperwork in my home at the kitchen island. It was an awesome experie experienced. He delivered the vehicle to my doorstep and completed the purchase paperwork in my home at the kitchen island. It was an awesome experience. Thank you Tyler! I LOVE my new vehicle. More

Bryon is knowledgeable about the features on the car and he is very friendly. He is easy to work with and will not pressure you to purchase. he is very friendly. He is easy to work with and will not pressure you to purchase. More

Excellent dealership. I was able to get an appointment quickly, the problem was assessed within a couple of hours and the explanation was concise and thorough. quickly, the problem was assessed within a couple of hours and the explanation was concise and thorough. More

Tom took very good care of me. He was polite, responded to questions and other communications quickly. I find that every time I come to the Towson BMW, I receive excellent service to questions and other communications quickly. I find that every time I come to the Towson BMW, I receive excellent service More

Tom Wolfe is the best Service Advisor! I have followed him since he worked at Russell BMW! He is the only one that I trust. him since he worked at Russell BMW! He is the only one that I trust. More

Loved the gal who signed me out in the evening. V polite and efficient. able to get me into my car within 5 min flat. polite and efficient. able to get me into my car within 5 min flat. More

Convenient to make an appointment for oil change, drop car, notification by text message, view and pay by phone, pickup washed and sanitized car in same day. Excellent job 👍 Thank you. car, notification by text message, view and pay by phone, pickup washed and sanitized car in same day. Excellent job 👍 Thank you. More

I am completely satisfied with the service that I have received today! Greg explained thoroughly to me what services my car needs. I left understanding exactly what he stated! Thanks! received today! Greg explained thoroughly to me what services my car needs. I left understanding exactly what he stated! Thanks! More

I would give them 10 stars if I could! Alex Goff was the best automotive sales person I have ever worked with. We put the entire transaction together by electronic communications, before I drove almost 500 best automotive sales person I have ever worked with. We put the entire transaction together by electronic communications, before I drove almost 500 miles from NC to complete the deal. Everything was completely as represented and as we had agreed to, and he had everything organized and ready to go. He then spent two hours patiently explaining everything about this new (to me) 740e Hybrid. Ms. Wells in the finance office likewise had everything ready, a super quick visit with her to sign off on everything. She carefully explained my options about extended warranties and service contracts, without undue pressure. I have purchased other premium makes before, and this was the best dealer I have worked with to date. I would not hesitate to drive there again in the future, or send my friends. More

Away on vacation, tires wouldn’t hold air, took to a BMW dealer in Delaware they told us the cracks in the wheel wouldn’t be covered. Able to get it home took it to Towson BMW, they took care of wheels on dealer in Delaware they told us the cracks in the wheel wouldn’t be covered. Able to get it home took it to Towson BMW, they took care of wheels only head to pay $50 deductible. Trust worthy service department More