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BMW of Towson
Towson, MD
896 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 896 reviews
July 09, 2020
Great experience We went in to trade in our 2011 BMW, we had some idea of what we wanted, we were shown the cars that we wanted to see, and Tyler was able to pull up i We went in to trade in our 2011 BMW, we had some idea of what we wanted, we were shown the cars that we wanted to see, and Tyler was able to pull up info for other cars with similar specs for better pricing for us. We eventually settled on the car he showed us, which he had to go out of his way to pick up in Bel Air. We have been driving our car for about a month, and we love it. Thanks More
by Andy
Employees Worked With
Bo Brand, Tyler Lanham
July 03, 2020
I had a great experience working with Bryon. He was responsive and fast. We were looking to get out of a trade and he researched the best available option to meet my needs. responsive and fast. We were looking to get out of a trade and he researched the best available option to meet my needs. More
by moniaudiA5
Employees Worked With
Bryon Stack
June 27, 2020
The service technicians seem to have little or no interest or experience in servicing the vehicle. I have had several situations that had to be taken to different dealers. To accomplish even simple t interest or experience in servicing the vehicle. I have had several situations that had to be taken to different dealers. To accomplish even simple tasks. In general this is the worst BMW dealership I have ever had to deal with. My service writer was the ONLY positive experience. More
by bp1970
Employees Worked With
Derrick Edwards
June 23, 2020
I would like to say thanks to Mr Bryon Stack Sr. For the outstanding support he provided to me during my purchase of my new 2020 BMW 530i xDrive Sedan. You were very kind and respective and very knowledgea outstanding support he provided to me during my purchase of my new 2020 BMW 530i xDrive Sedan. You were very kind and respective and very knowledgeable about your job. Keep up the Outstanding work. Bobby Lee Harris Thanks Again!! More
by Harris
Employees Worked With
Bryon Stack
June 19, 2020
Dropping car off was great! But it went downhill quick! Overcharged on parts and labor, bullied by everyone up to and including top management to pay even more after they missed a repair. Then told after i Overcharged on parts and labor, bullied by everyone up to and including top management to pay even more after they missed a repair. Then told after it all I’m not welcome there , wonder if someone of different color would have been treated the same and told that. I don’t believe so More
by Kecha1
Employees Worked With
Marc and Allison cohen, Louis Cohen, Bo Brand, Richard Strickland, Terrence Savoy
June 05, 2020
I walked in 1 hour before closing time (sorry!!) on a holiday (Memorial Day). The easiest, most pleasant car buying experience I’ve ever had!.. thanks to Bryon and the lady in the finance office (sorry f holiday (Memorial Day). The easiest, most pleasant car buying experience I’ve ever had!.. thanks to Bryon and the lady in the finance office (sorry forgot name). Got a great deal on a great car in record time!!! More
by Buncebl
Employees Worked With
Jacqueline Wells, Bryon Stack
June 03, 2020
Tyler at BMW Towson Tyler made this process incredibly simple. I'm young in terms of BMW owners, and Tyler never made me feel as if I didn't belong on the sales floor. Tyler made this process incredibly simple. I'm young in terms of BMW owners, and Tyler never made me feel as if I didn't belong on the sales floor. He was not pushy, answered every question I had respectfully, and made the entire buying process simple and comforting. If you're in the market for a new or CPO Beamer, call BMW of Towson! More
by BF
Employees Worked With
Tyler Lanham
May 28, 2020
Great service in a difficult time All repairs completed as described, inspection of my 12 year old vehicle was comprehensive. Service representatives were courteous and addressed all c All repairs completed as described, inspection of my 12 year old vehicle was comprehensive. Service representatives were courteous and addressed all concerns. Vehicle was sanitized before being returned to me, very important at this time. More
by Sk0831
Employees Worked With
Derrick Edwards
May 20, 2020
Great experience. Would definitely buy another car from Bryon and BMW of Towson. Dealership and team were very professional, friendly and helpful. thank you for your help Bryon and BMW of Towson. Dealership and team were very professional, friendly and helpful. thank you for your help More
by BK
Employees Worked With
Bryon Stack
May 19, 2020
Excellent - Highly Recommend Tyler Lanham at BMW of Towson Even in times of furloughs and staff reductions, Tyler Lanham and BMW of Towson went above and beyond. Tyler is awesome - he made sure that I had answ Even in times of furloughs and staff reductions, Tyler Lanham and BMW of Towson went above and beyond. Tyler is awesome - he made sure that I had answers to all of my questions prior to visiting the dealership and while onsite. He checked in post sale to ensure all things were going well. Highly recommend Tyler and BMW of Towson. More
by tim.cothern
Employees Worked With
Bo Brand, Tyler Lanham
