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BMW of Towson
Towson, MD
896 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 896 reviews
January 29, 2020
Very satisfying Tyler Lanham did a fantastic job helping me purchase my car at the end of my lease. He was helpful, responsive and very courteous. Excellent experienc Tyler Lanham did a fantastic job helping me purchase my car at the end of my lease. He was helpful, responsive and very courteous. Excellent experience. I will make sure to return to this dealership for future car purchases, More
by ryazigi
Employees Worked With
Tyler Lanham
January 23, 2020
BMW of Towson always has outstanding customer service. Bryon helped to make the car buying experience very enjoyable. I will always recommend BMW of Towson. Bryon helped to make the car buying experience very enjoyable. I will always recommend BMW of Towson. More
by jmathias
Employees Worked With
Ian Baker, Bryon Stack
January 23, 2020
Bryon and the team at BMW Towson were really incredible to work with. They made the whole process low stress, and super simple. Great job team! to work with. They made the whole process low stress, and super simple. Great job team! More
by Smith21093
Employees Worked With
Bryon Stack, Tanya Adcock
January 20, 2020
1/20/2020 Efficient check-in and pick- up service.. Personnel I was in contact with very knowledgeable and good people skills. Loaner available when requeste Efficient check-in and pick- up service.. Personnel I was in contact with very knowledgeable and good people skills. Loaner available when requested. My car was available in a couple of hours which was very helpful. More
by Irith410
Employees Worked With
Thomas Wolff
January 17, 2020
Great Service Department. Work was timely, complete, and professional. Was sent detailed report on the service and promptly helped between needs in the parts and service departments. professional. Was sent detailed report on the service and promptly helped between needs in the parts and service departments. More
by UNKNOWN
Employees Worked With
Blake Dumas
January 15, 2020
BMW of Towson completes all the recommended service on BMW of Towson completes all the recommended service on my car. They do a great job every time. It never feels like a hassle. They provide a loan BMW of Towson completes all the recommended service on my car. They do a great job every time. It never feels like a hassle. They provide a loaner car. True service professionals. More
by Nick
Employees Worked With
Greg Myers
January 10, 2020
I took my 2017 BMW to Towson for service was told there was no problem with the car. I kept getting a check engine light and resetting it with the same error code. I took it to Annapolis BMW they found the was no problem with the car. I kept getting a check engine light and resetting it with the same error code. I took it to Annapolis BMW they found the problem in a couple hours ordered the part and had my car back on the third day. Guess there was a problem after all Duh. More
by bp1970
Employees Worked With
Service Manager
January 08, 2020
Rear brake discs replaced. The Towson dealership of BMW is an excellent source for maintaining my BMW. They are efficient in all aspects of maintaining my car and prompt on mee The Towson dealership of BMW is an excellent source for maintaining my BMW. They are efficient in all aspects of maintaining my car and prompt on meeting the time schedule that they informed me of. More
by holland827
Employees Worked With
Terrence Savoy
January 08, 2020
The BMW of Towson has the best customer service. The service advisor understood my needs and provided excellent service in making sure my vehicle repairs were complete. service advisor understood my needs and provided excellent service in making sure my vehicle repairs were complete. More
by Ms.Toyo
Employees Worked With
Derrick Edwards
January 05, 2020
12 y/o car repair Have been working with same employee, Tom Wolff, for over 12 years. Experience with him is always as responsible and good as I could wish it to be. Have been working with same employee, Tom Wolff, for over 12 years. Experience with him is always as responsible and good as I could wish it to be. Truly excellent. More
by BMW
Employees Worked With
Thomas Wolff
