BMW of Towson

Needed minor service Needed to have coolant topped off. Stopped by around 2 without an appointment, and the car was ready by 4:30. They also did an oil change. Towson BMW Needed to have coolant topped off. Stopped by around 2 without an appointment, and the car was ready by 4:30. They also did an oil change. Towson BMW was a pleasure to deal with. More

Service Repair I had my car serviced and Terrance keep us advised as to all developments throughout. We appreciated his help and keeping us advised. The service to I had my car serviced and Terrance keep us advised as to all developments throughout. We appreciated his help and keeping us advised. The service took longer than originally anticipated but Terrance let us know the reason for the delay. More

Blake Exemplifies Extraordinary Customer Service Blake had excellent customer service! He went above and beyond to ensure I got the most value out of my warranty. I would recommend that of you visit Blake had excellent customer service! He went above and beyond to ensure I got the most value out of my warranty. I would recommend that of you visit this location request Blake. More

Wonderfully pleasant Everyone was attentive, knowledgable and pleasant to deal with. The fact that they have so many staff that are there for many years makes it seem lik Everyone was attentive, knowledgable and pleasant to deal with. The fact that they have so many staff that are there for many years makes it seem like you are visiting with friends. More

Great people and service. This is the most helpful dealership I have ever dealt with. Patiently answer questions about my car, using the phone, removing privacy screen etc.. Th This is the most helpful dealership I have ever dealt with. Patiently answer questions about my car, using the phone, removing privacy screen etc.. They never act like my questions are stupid. Service is good and I am usually out quickly. More

Patient and thorough Bryon was very friendly and inviting and super patient with me as I was a first time car buyer! He worked with me to find the car that fit exactly wha Bryon was very friendly and inviting and super patient with me as I was a first time car buyer! He worked with me to find the car that fit exactly what I was looking for and I couldn't be happier! More

Great customer service, professional car service. Love the ability to schedule service online, the friendliness and professionalism of everyone who works here, not just the service advisors. Comfortab Love the ability to schedule service online, the friendliness and professionalism of everyone who works here, not just the service advisors. Comfortable waiting lounge, quick servicing of vehicle! More

Very Thorough! My experience with BMW of Towson is always easy, thorough, and pleasant. I have purchased 4 BMWs from this location, and each experience was great. M My experience with BMW of Towson is always easy, thorough, and pleasant. I have purchased 4 BMWs from this location, and each experience was great. My Sales Manager Bill Kasper is superb at what he does. More

Wonderful experience Bryon, Thank you so much for making this experience pleasant and quick . You are the most knowledgeable salesperson I’ve ever encountered . This was Bryon, Thank you so much for making this experience pleasant and quick . You are the most knowledgeable salesperson I’ve ever encountered . This was worth traveling from North Carolina to your dealership . Please thank everyone ( my fave manager from Penn )for all the kindness they showed and take care. More

2020 M240xi Bryon made the purchase of my new vehicle a simple transaction. When we met and I did a test drive, he simply handed me the keys. When I made my dec Bryon made the purchase of my new vehicle a simple transaction. When we met and I did a test drive, he simply handed me the keys. When I made my decision to purchase, I checked with several dealers (through True Car and Edmunds) including Towson. Bryon said to send my best offer and he would do better. He offered both a 2019 model and to order a new 2020. I sent my build order, and really could have done the entire transaction on line. I ordered the car, and seriously spent less time with this than many other much smaller transactions. A pleasure to deal with … great car. Nick C. More