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BMW of Towson

Towson, MD

4.7
970 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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700 Kenilworth Drive

Towson, MD

21204

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Showing 970 reviews

August 14, 2019

Very Thorough! My experience with BMW of Towson is always easy, thorough, and pleasant. I have purchased 4 BMWs from this location, and each experience was great. M More

by Donco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya VanBuren, Aaron Schaffer , Bill Kasper, Derrick Edwards
Aug 16, 2019 -

BMW of Towson responded

Thank you so much for taking the time to review us! We are thrilled to read that this is your 4th BMW purchase from us. We love having you part of our family. Thank you from all of us at BMW of Towson!

August 02, 2019

Buying a new BMW X5 Christian McClure with BMW of Towson provided me a great service. I would recommend him to anyone who has interest to buy a new BMW. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian McClure
Aug 02, 2019 -

BMW of Towson responded

Hi Greg! Thank you so much for taking the time to review us! We're thrilled to read about your experience working with Christian! Thank you for choosing and recommending BMW of Towson!

August 02, 2019

2020 M240xi Bryon made the purchase of my new vehicle a simple transaction. When we met and I did a test drive, he simply handed me the keys. When I made my dec More

by Nick C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon Stack
Aug 02, 2019 -

BMW of Towson responded

Hi Nick, Thank you so much for your kind review of Bryon! We're so glad he could help you get into the perfect BMW. The reason we're contacting you is that it seems as if you had a fantastic experience with us. but your overall review shows as a 1.75 star rating. We hope you were happy with the customer service, quality, friendliness and pricing, however what we see is a 1-star rating, which brings your overall rating of our dealership down. We're so glad you chose us to buy your BMW. Enjoy driving it!

Aug 02, 2019 -

Nick C. responded

No -- I rated you 5 stars straight across the board. Let me see if I can correct this.

Aug 02, 2019 -

BMW of Towson responded

Hi Nick! Thank you so very much for responding to us so quickly! As mentioned, we are so pleased to have been able to assist you with the purchase of your new BMW. We're so happy to have you part of the BMW of Towson family. Thank you again for your kind words and positive feedback!

August 02, 2019

Wonderful experience Bryon, Thank you so much for making this experience pleasant and quick . You are the most knowledgeable salesperson I’ve ever encountered . This was More

by Wildeisel99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Wells, Bryon Stack
Aug 16, 2019 -

BMW of Towson responded

Thank you so much for taking the time to write your review about your experience working with Bryon. We truly appreciate you traveling all the way up from North Carolina to see us. Enjoy driving your BMW and thank you for choosing BMW of Towson!

July 28, 2019

430i xdrive Worked with Tyler to get my new 430i xdrive. I appreciated the knowledgeable, no hassle experience. He was flexible with my schedule, and responded qu More

by Jay1302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Lanham
Jul 29, 2019 -

BMW of Towson responded

Thank you so much for taking the time to share your experience working with Tyler. We're so happy to have been able to exceed your expectations. Enjoy driving your new 430i xDrive!

July 27, 2019

Professional (Purchased July 2019)Thank you Bryon for all your help. We are happy with our purchase. 2012 BMW X5 . We will be a repeat customer. More

by Dowen
Recommend Dealer
Yes
Employees Worked With
Bryon Stack
Jul 29, 2019 -

BMW of Towson responded

Congratulations on the purchase of your BMW! We are so happy to read that Bryon was so helpful throughout the process. Thank you for choosing BMW of Towson!

July 26, 2019

Excellent Service BMW of Towson is the best I’ve had. I recently had a lack of service at another local dealership. When I replace my current vehicle it will be done at More

by Bmwrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
Jul 29, 2019 -

BMW of Towson responded

Thank you so much for sharing your feedback! We are so happy to have you part of our BMW of Towson family! Thank you for choosing us for your service needs.

July 16, 2019

Return BMW customer Bryon and Towson BMW are the best! Very knowledgeable, respectful and professional! Would recommend the dear and the amazing Bryon! I am a return c More

by Karen13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Wells, Bryon Stack
Jul 19, 2019 -

BMW of Towson responded

Hi Karen, thanks so much for the great feedback and 5-star rating! We do appreciate it and are so glad to have you as a repeat customer!

July 15, 2019

New tire I needed a new tire due to a nail being in it. I was given a loaner car which was extremely important. They suggested that I get my regular maintenanc More

by Jhussain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Strickland, Thomas Wolff
Jul 16, 2019 -

BMW of Towson responded

Thanks so much for the feedback and 5-star rating, we do appreciate it!

July 12, 2019

Byron was excellent. He was very knowledgeable My salesman Byron was wonderful. He help me get the best deal possible. Towson BMW has great service and I would recommend them as dealership to buy a More

by JeffSharon1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Wells, Bryon Stack
Jul 16, 2019 -

BMW of Towson responded

Thank you for the wonderful feedback and 5-star rating, we really do appreciate it!

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