BMW of Towson

Great Dealership A Great Big Thanks goes out to our salesman Bryon Stack he made our car buying experience painless. My wife and I will gladly recommend him to our Fri A Great Big Thanks goes out to our salesman Bryon Stack he made our car buying experience painless. My wife and I will gladly recommend him to our Friends. More

Flawless transaction First time buying a car where there were no surprises . The sales agent Tyler was so helpful and professional. he answered all my questions . The First time buying a car where there were no surprises . The sales agent Tyler was so helpful and professional. he answered all my questions . The car showed up exactly as described. couldn't be more please. this is exactly how every car purchase should be but we all know from past experience at other dealers its not always so smooth. i would definitely buy from them again. More

excellent emergency service After experiencing a tire puncture on the expressway, I showed up here just before closing time on a Friday night. I was greeted by Bo Brand and then After experiencing a tire puncture on the expressway, I showed up here just before closing time on a Friday night. I was greeted by Bo Brand and then in a few minutes by Blake Dumas. Both were very reassuring that they could handle the situation first thing in the morning (Saturday). (In the meantime, the run-flat tire worked perfectly.) I showed up Saturday morning. Check-in was easy, getting a beautiful loaner car was smooth and I got a call later in the day that the tire had been replaced along with some other scheduled (free maintenance). I'm a very satisfied BMW owner and I am especially thankful for the pleasant, professional treatment at BMW of Towson. Great job by the whole team there. Thank you. Richard Clouser Penn Yan, NY More

Great service! I had a wonderful experience working with BMW of Towson after my car was totaled in an accident. I worked with Tyler who was very knowledgable and qui I had a wonderful experience working with BMW of Towson after my car was totaled in an accident. I worked with Tyler who was very knowledgable and quickly answered all of my questions. Tyler helped make a stressful experience positive. I highly recommend him and BMW of Towson. More

Best Experience!! I drove all the way from Northern Virginia to buy my X5. Most of the discussion on price was done over the email with David Hess. He is very responsiv I drove all the way from Northern Virginia to buy my X5. Most of the discussion on price was done over the email with David Hess. He is very responsive to my emails and question and at some point, he involved his manager to pitch in. They stay late to deliver my car so I do not have to come back next day. One of the less stressful car-buying experiences I've ever had. Keep it up David. More

Continued excellence in customer service Our entire experience with purchasing our new BMW was nothing but professional. Our sales associate, Christian McClure, was low key, knowledgeable, a Our entire experience with purchasing our new BMW was nothing but professional. Our sales associate, Christian McClure, was low key, knowledgeable, and informative throughout the process. BMW of Towson has been servicing our previous BMW for years, and the superior customer service is the reason we purchased our new car from this dealership. Thank you again for making this process so easy and pleasant. More

Consistent excellence I purchased my last car at Towson BMW and just bought my new car here. My salesperson, Christian McClure was professional, knowledgeable and no press I purchased my last car at Towson BMW and just bought my new car here. My salesperson, Christian McClure was professional, knowledgeable and no pressure. There was none of the back and forth gameplaying you experience at some dealerships, and Christian applied all means necessary to get me the deal I wanted. And he came in on his day off to take care of me! Although I live about an hour away from Towson BMW and have a BMW dealership within a 15 minute drive from my home, I don’t even consider another dealership to buy a car or service my vehicle. Towson BMW and Christian are the best and I appreciate them handling the purchase process with great customer service and integrity. More

Outstanding Customer Service! I was fortunate enough to have Bryon Stack as my Sales person. Bryon was very knowledgeable of the inventory on site. After a brief description of w I was fortunate enough to have Bryon Stack as my Sales person. Bryon was very knowledgeable of the inventory on site. After a brief description of what I was looking for, he provided me with the prefect car. No pressure sales and he made the purchasing of the vehicle so easy. I would definitely recommend Byron if you are looking to browse or purchase a car. More

Excellent service and process I worked with Christian McClure and he couldn’t have been more helpful. I didn’t really know what I wanted when I walked into the dealership and he wa I worked with Christian McClure and he couldn’t have been more helpful. I didn’t really know what I wanted when I walked into the dealership and he walked me through different options and helped me settle on the 330e. He was flexible on price and didn’t push anything on me. It’s by far the best car buying experience I’ve had and will definitely go back when I’m ready for another. More