BMW of Towson

Couldn't have gone better I got an engine failure warning going to work one morning, drove my car straight to the dealership and it was smooth sailing from there. My service g I got an engine failure warning going to work one morning, drove my car straight to the dealership and it was smooth sailing from there. My service guy, Derrick, was super pleasant and helpful. I was able to get a loaner right away. They worked seemlessly with my extended warranty company and I was able to keep the loaner for days while the repairs where being done. Everything went smoothly without a hitch and everyone was very courteous and professional. Would highly recommend. More

This dealer was fabulous we enjoyed every minute there there Wesley bishop our sales person was wonderful, he was very honest and knowledgeable about the vehicle that we wanted to purchase and he gave us all th Wesley bishop our sales person was wonderful, he was very honest and knowledgeable about the vehicle that we wanted to purchase and he gave us all the info on the car, John Kim the manager was great he stepped in when Wesley was off, they truly cared about us and the service was impeccable!! We purchased our last Bmw from another dealer and they were horrible to say the least we said we would never buy another car from them and when I called your dealer and spoke with Wes last year I knew we were in good hands. Wesley took care of us and we truly appreciate all that he did, he went above and beyond for us, we are happy to know we can go back to Bmw of towson to get service and to buy our next Bmw. We are extremely happy with our purchase and how we were treated by Wesley bishop and the entire staff at your dealership, thank you so much Wesley and thanks to John Kim for managing such a great team of professionals over there and thank you Wesley Bishop. By the way we did have our old Bmw serviced there as well and Derrick was very helpful God bless you all More

Knowledgeable, friendly, professional and patient! We worked with Christian McClure on a recent visit (and through multiple phone calls) and were extremely satisfied with everything. Christian is frie We worked with Christian McClure on a recent visit (and through multiple phone calls) and were extremely satisfied with everything. Christian is friendly, personable, very knowledgeable and patient. He had answers to pretty much every question we could throw at him (or got us an answer quickly). There was never too much pressure applied, even as we struggled to make a decision between two great cars. He was patient and continued to supply whatever information we asked. Since the visit, I've spoken with Christian on the phone a few times and the same professional courtesy is still extended. I could not rate my experience thus far any higher. We will be back and I would highly recommend Christian to family and friends. More

Excellent Service from Greg Myers I always contact and meet with Greg Myers for my car service needs. He is extremely professional and knowledgeable while showing genuine interest and I always contact and meet with Greg Myers for my car service needs. He is extremely professional and knowledgeable while showing genuine interest and concern for me as the customer. When any customer goes into a dealerships with a car problem, he/she is generally frustrated and anxious to have the matter handled expeditiously. Mr. Myers does an especially fine job of explaining the issue and defining the options honestly. This level of communication from Greg Myers causes me to return to BMW Towson. More

Excellent!!! Wesley is very knowledgeable and extremely patient. He worked hard to determine and then find exactly what I was looking for in a new vehicle. I've pr Wesley is very knowledgeable and extremely patient. He worked hard to determine and then find exactly what I was looking for in a new vehicle. I've previously owned BMW's and he clearly articulated the differences between previous models and helped me to select the best fit. More

Best car purchase experience yet! Wesley made the the entire experience quick, easy and pleasant. Wesley provided almost instant responses to messages and/or questions via text and ema Wesley made the the entire experience quick, easy and pleasant. Wesley provided almost instant responses to messages and/or questions via text and email.. NO pressure sales pitches from this guy! Quite refreshing! Thanks Wes More

Fast and easy I've purchased or leased 21 cars, and this was by far the fastest and easiest experience I've had. Wesley provided all the numbers via text and was ve I've purchased or leased 21 cars, and this was by far the fastest and easiest experience I've had. Wesley provided all the numbers via text and was very quick to reply to all my questions. Once I got to the dealership, we had all the papers signed within 20 minutes. He was also able to accommodate me leaving my other car there for a few days until I could pick it up. I had a minor issue with not being able to close the sunroof, so I came back the next day, and they were able to take care of it within 5 minutes. Overall, excellent experience! More

Experience Great experience. Sales staff were helpful but not pushy. BMW Towson made my car buying experience fast and simple. Ask for Wesley. Would recommend to Great experience. Sales staff were helpful but not pushy. BMW Towson made my car buying experience fast and simple. Ask for Wesley. Would recommend to others. More

BMW Purchase Review Loved working with BMW of Towson. I worked primarily with Wesley Bishop who was helpful, friendly, reasonable, and very prompt in answering all my qu Loved working with BMW of Towson. I worked primarily with Wesley Bishop who was helpful, friendly, reasonable, and very prompt in answering all my questions. Helped me design the exact car I wanted and worked with me on all the financial options, design options, etc. I worked with John Kim a bit as well who helped out a lot and was very flexible on providing us with opportunities to test drive different types of cars, and readily provided his opinions and perspective to aid in our purchasing decision. More

Buying experience I had great experience the moment I entered the show room to find such great reception and extremely nice and competent sales representative. I was in I had great experience the moment I entered the show room to find such great reception and extremely nice and competent sales representative. I was in particular expressed how courteous and relaxed he was without trying to push the customer toward some sale. His honest explanations guided me toward the right car to choose and I left the shop very happy. He earned my hundred procent support and recommendation to future customers to get appointment with Wesley. Thanks Wesley More