BMW of Towson

Best Service Guy Derrick Edwards I have been getting my X 5 serviced here for last 5 years, and I can assure anyone going for service here just ask for Derrick and he will make your l I have been getting my X 5 serviced here for last 5 years, and I can assure anyone going for service here just ask for Derrick and he will make your life so easy. More

best service guy !! I've had many experiences with this bmw service center, and if your taking your bmw in for service, ask for Jim; he will make your life easy. I've had many experiences with this bmw service center, and if your taking your bmw in for service, ask for Jim; he will make your life easy. More

Great dealership with great people! I bought my '11 X5 35d CPO in Jan '14; from that time this dealership has taken care of everything for the vehicle. My service advisor has made himse I bought my '11 X5 35d CPO in Jan '14; from that time this dealership has taken care of everything for the vehicle. My service advisor has made himself available to me day and night and in his scheduled absence he has made sure I have been taken care of, before I even arrived to the dealership. I've dropped in with questions, I've scheduled for service and questions and hands down these guys have never let me down. The sale of the car was pretty simple, I had done my research and knew what I was buying. The day of the sale I found a couple things I didn't that were in disrepair (not hazardous in any manner ie. one clip on the lower side panel was missing) and before I left the lot, parts were on order a service visit was scheduled, and a vehicle was made available to me when I dropped the vehicle off for service. Top notch management skills making the deal happen, kudos. I would highly recommend BMW of Towson to anyone in the market for a luxury line vehicle! More

Great Experience I have now purchased three BMWs from Nic Brown and each has been a satisfying experience. Nic brings deep product knowledge and focus to the transact I have now purchased three BMWs from Nic Brown and each has been a satisfying experience. Nic brings deep product knowledge and focus to the transaction, along with a considerate and attentive demeanor. He approaches pricing and negotiation with fairness and transparency. My latest purchase was an X3 on December 19, 2014, and Nic came in on his day off without prior notice to help get the deal done before a Christmas trip. His attention to detail -- things you don't think of yourself -- is very comforting. This was just another all around great experience with Nic. More

Great car, great dealership experience This dealership really went out of its way to win my business. Nic Brown and Jim Abrecht were excellent. I purchased my 2015 335i on December 20 and This dealership really went out of its way to win my business. Nic Brown and Jim Abrecht were excellent. I purchased my 2015 335i on December 20 and really enjoy the car. The service provided by this dealership makes things all the better. I also dealt with the service and parts department to take care of some added services that I ordered. Like sales, they were simply excellent. I would recommend this dealership to anyone. More

A unique experience Ever purchased a vehicle on line? I did! The experience was initially scary, but all fears and concerns were quickly removed when the salesman, Nic Br Ever purchased a vehicle on line? I did! The experience was initially scary, but all fears and concerns were quickly removed when the salesman, Nic Brown, began corresponding both via email and phone. I looked everywhere across the US for a new 7 series with a certain exterior and interior. Towson had it. Then I began to wonder why it would still be available because I could not locate another one anywhere. Nic and I negotiated back and forth, we agreed on a price . The paperwork was sent here to Fl where I completed my end. Towson completed its end, Nic found a transport company that had the vehicle to me in 2 days. It is nicer than I envisioned! I had been away from BMWs for 5 years, forgotten how much I truly enjoy them! Understand that now, with the internet, the whole country is your available inventory. More

An thoroughly positive experience purchasing my BMW I just had a very positive experience buying a BMW i3 from Towson BMW. My salesman, Nic Brown, was terrific. He was knowledgable, responsive, and ac I just had a very positive experience buying a BMW i3 from Towson BMW. My salesman, Nic Brown, was terrific. He was knowledgable, responsive, and accommodating, patiently working with me as I returned for two test drives, asked lots of questions about lease terms and features of BMW's program for electric cars, and finally asked him to find me a car with specific features that are hard to come by in an i3. He tracked down the right car, which was en route to the U.S., and kept me posted concerning its ETA. After I took delivery, he even came to my house to deliver my license plates. The rest of the dealership staff was also accommodating. I got two calls from the sales manager to make certain I was well-taken care of, and after delivery I was encouraged to, and did, meet with a "BMW Genius" concerning the car's features. He was very helpful and knowledgeable. A great place to buy a BMW. More

THE BEST EXPERIENCE EVER BUYING A 2015 BMW X4 NICK BROWN is a superior salesman. He streamlined my purchase so well and he made the process of buying a new vehicle stress free. I would remind BMW NICK BROWN is a superior salesman. He streamlined my purchase so well and he made the process of buying a new vehicle stress free. I would remind BMW of Towson to all of my friends and family members. * Kind and Friendly * Reliable *Hassle Free *Great Communicator *Responsive Thank you so much for everything and we look forward to working with Nick in the near future. More

Been coming here for years I've been going to BMW Towson to get my 535 serviced for years. Jim is usually my service adviser and he's the best! He always tells me whats going on I've been going to BMW Towson to get my 535 serviced for years. Jim is usually my service adviser and he's the best! He always tells me whats going on with my car and he actually tells you how it is instead of beating around the bush. The last time I was there I had to get a rental car from their loaner department because it was going to take a day or two for my car to be worked on. The loaner agent, a red head, I think her name was Jennifer or Jessica, I can't remember exactly, but she was great! She took the time to explain everything I had to sign. She also asked me if I wanted to be put in a 5 series similar to my car or if I'd rather try something different like an x3. I ended up taking the x3 which was a diesel. At first I was unsure about the diesel, but she promised me I'd like it as the gas mileage was much better with diesel. She was very detailed when we inspected the car for any damage and made sure I was aware of what damage she had seen. I ended up really liking the X3 diesel and I'm now thinking about my next car being a diesel. The staff at BMW of Towson has always been great, but with this past experience with Jim and the red headed rental girl pasted all my usual expectations! More

Buying experience I just bought a used BMW convertible. It is wonderful. My buying experience was quick and easy. Nic was my salesman and he was wonderful and respons I just bought a used BMW convertible. It is wonderful. My buying experience was quick and easy. Nic was my salesman and he was wonderful and responsive. The finance guy was excellent and I really enjoyed working with him. Service was also wonderful. I had the Zurich inside and out protection. The car came out great. A side piece of the rear view mirror came off the next day and zI was able to go back and get the mirror piece fixed in a few minutes. So far my experience has been great. More