BMW of Towson

tire Warranty About a year ago, I had to tow in my new BMW for a flat, I only had it for one week. They new the car was under warranty, and they still charge me for About a year ago, I had to tow in my new BMW for a flat, I only had it for one week. They new the car was under warranty, and they still charge me for a new tire. I contacted Michelin and they said that the dealer knew the tire is under warranty for one year and they couldn't understand why they billed me. The service manager called me and I explained, but he sounded cold and uninterested. Also, the Michelin rep called him several times, and he was never available. After all this hassle, I had file a formal complaint to BMW of America and the BBB. After a couple of months of this headache, I finally received a check from Towson BMW, they reimbursed me for the tire. I never take my car there, even thou is so close to where I live. More

Dealer review Nic brown was my salesman. He was very professional, helpful and a low pressure salesman. He took the time to explain all the functions of the car. Th Nic brown was my salesman. He was very professional, helpful and a low pressure salesman. He took the time to explain all the functions of the car. The transaction was easy and quick. When an issue with the car was discovered, Nic and Bo Brand took care of the issue to my satisfaction without any questions asked . I would definitely recommend the dealership. More

Great experience I never look forward to the process of buying a car. Nic Brown and Mark Levy made the whole process painless. Thanx Guys I will recommend Towson BMW a I never look forward to the process of buying a car. Nic Brown and Mark Levy made the whole process painless. Thanx Guys I will recommend Towson BMW and these 2 guys to anyone that asks. Thanx Again Garth Michael More

Best New Car Purchase Experience Ever! My wife and I were looking to replace our 2007 BMW 335i convertible with the new 4 Series convertible. Since we knew exactly the option we wanted, it My wife and I were looking to replace our 2007 BMW 335i convertible with the new 4 Series convertible. Since we knew exactly the option we wanted, it was manageable to shop pricing over the internet. Towson gave us the very best pricing upfront without all the "BS". Actually they killed the other BMW dealers on price. The entire staff at Towson BMW was an absolute pleasure to deal with. They made the entire process pleasant. I would highly recommend Towson BMW. Wendy and Jeff Miller More

Wonderful Experience! BMW of Towson made purchasing a new car both exciting and stress-free. Everyone in the dealership was friendly and enthusiastic, and very patient when BMW of Towson made purchasing a new car both exciting and stress-free. Everyone in the dealership was friendly and enthusiastic, and very patient when explaining the features of my new car. I love my new car, and had the BEST experience purchasing it from BMW of Towson. More

Awesome Nic was a great person , I worked with him 2 weeks and was very pleasant. He answered all my questions and stayed super late to get my car ready when Nic was a great person , I worked with him 2 weeks and was very pleasant. He answered all my questions and stayed super late to get my car ready when I purchased it. He didn't pressure me at all, he educated me on my BMW and was not just trying harp on me. I'm very happy with my experience. More

The Very Best The complete experience in getting my brand new BMWx1, was perfect! Mike was very flexible, and extremely helpful. He was always available by phone, h The complete experience in getting my brand new BMWx1, was perfect! Mike was very flexible, and extremely helpful. He was always available by phone, he even came to my home, and when I stopped by the dealership with questions, he was always available. This so far, has been a fabulous, and pleasant experience, not to mention, the best car ever! More

Derrick Edwards service advisor I have been servicing my BMWs for over 10 years with the excellent service Advisor Mr DERRICK EDWARDS . He is always welcoming and happy to help or an I have been servicing my BMWs for over 10 years with the excellent service Advisor Mr DERRICK EDWARDS . He is always welcoming and happy to help or answer any question I have even on weekends. He is knowledgeable and treats his customers with utmost respect. Even when he is so busy with calls and running around helping his customers, you always find a smile on his face and willingness to answer your question. He is truly one of the main reasons I service my car at BMW of Towson. If he ever leaves to another dealership, I will probably follow him only because I know he cares greatly about his customers and loves his job. More

Great new car buying experience Nic Brown and Jim Abrecht were both a pleasure to deal with. We had some indecision on which vehicle to purchase and were going back and forth on new Nic Brown and Jim Abrecht were both a pleasure to deal with. We had some indecision on which vehicle to purchase and were going back and forth on new versus used. Nic and Jim spent a great deal of time working with us without pushing or rushing us to a decision. They worked with us to get the pricing and trade in value where it needed to be. We made an excellent choice in purchasing our 428I Convertible. Mark Levy obtained a very good loan rate for us and efficiently handled the financing process. Nic stayed at the dealership until 9:30 pm thoroughly explaining every aspect of our new BMW. This was our second purchase at BMW of Towson and we would not hesitate to go back. We highly recommend this dealership. More

I recently purchase my 4th BMW from BMW of Towson. My service expert, Jim Gugliette, who always takes excellent care of me, suggested I work with Nic Brown for my purchase. Nic was polite, professiona service expert, Jim Gugliette, who always takes excellent care of me, suggested I work with Nic Brown for my purchase. Nic was polite, professional, extremely courteous, and very well versed in regard to every aspect of my new model. I had a great experience and I love my new X1. Thanks, Lynn Day More