BMW of Towson

Been coming here for years I've been going to BMW Towson to get my 535 serviced for years. Jim is usually my service adviser and he's the best! He always tells me whats going on I've been going to BMW Towson to get my 535 serviced for years. Jim is usually my service adviser and he's the best! He always tells me whats going on with my car and he actually tells you how it is instead of beating around the bush. The last time I was there I had to get a rental car from their loaner department because it was going to take a day or two for my car to be worked on. The loaner agent, a red head, I think her name was Jennifer or Jessica, I can't remember exactly, but she was great! She took the time to explain everything I had to sign. She also asked me if I wanted to be put in a 5 series similar to my car or if I'd rather try something different like an x3. I ended up taking the x3 which was a diesel. At first I was unsure about the diesel, but she promised me I'd like it as the gas mileage was much better with diesel. She was very detailed when we inspected the car for any damage and made sure I was aware of what damage she had seen. I ended up really liking the X3 diesel and I'm now thinking about my next car being a diesel. The staff at BMW of Towson has always been great, but with this past experience with Jim and the red headed rental girl pasted all my usual expectations! More

Buying experience I just bought a used BMW convertible. It is wonderful. My buying experience was quick and easy. Nic was my salesman and he was wonderful and respons I just bought a used BMW convertible. It is wonderful. My buying experience was quick and easy. Nic was my salesman and he was wonderful and responsive. The finance guy was excellent and I really enjoyed working with him. Service was also wonderful. I had the Zurich inside and out protection. The car came out great. A side piece of the rear view mirror came off the next day and zI was able to go back and get the mirror piece fixed in a few minutes. So far my experience has been great. More

Dealer review Nic brown was my salesman. He was very professional, helpful and a low pressure salesman. He took the time to explain all the functions of the car. Th Nic brown was my salesman. He was very professional, helpful and a low pressure salesman. He took the time to explain all the functions of the car. The transaction was easy and quick. When an issue with the car was discovered, Nic and Bo Brand took care of the issue to my satisfaction without any questions asked . I would definitely recommend the dealership. More

Great experience I never look forward to the process of buying a car. Nic Brown and Mark Levy made the whole process painless. Thanx Guys I will recommend Towson BMW a I never look forward to the process of buying a car. Nic Brown and Mark Levy made the whole process painless. Thanx Guys I will recommend Towson BMW and these 2 guys to anyone that asks. Thanx Again Garth Michael More

Best New Car Purchase Experience Ever! My wife and I were looking to replace our 2007 BMW 335i convertible with the new 4 Series convertible. Since we knew exactly the option we wanted, it My wife and I were looking to replace our 2007 BMW 335i convertible with the new 4 Series convertible. Since we knew exactly the option we wanted, it was manageable to shop pricing over the internet. Towson gave us the very best pricing upfront without all the "BS". Actually they killed the other BMW dealers on price. The entire staff at Towson BMW was an absolute pleasure to deal with. They made the entire process pleasant. I would highly recommend Towson BMW. Wendy and Jeff Miller More

Wonderful Experience! BMW of Towson made purchasing a new car both exciting and stress-free. Everyone in the dealership was friendly and enthusiastic, and very patient when BMW of Towson made purchasing a new car both exciting and stress-free. Everyone in the dealership was friendly and enthusiastic, and very patient when explaining the features of my new car. I love my new car, and had the BEST experience purchasing it from BMW of Towson. More

The Very Best The complete experience in getting my brand new BMWx1, was perfect! Mike was very flexible, and extremely helpful. He was always available by phone, h The complete experience in getting my brand new BMWx1, was perfect! Mike was very flexible, and extremely helpful. He was always available by phone, he even came to my home, and when I stopped by the dealership with questions, he was always available. This so far, has been a fabulous, and pleasant experience, not to mention, the best car ever! More

Awesome Nic was a great person , I worked with him 2 weeks and was very pleasant. He answered all my questions and stayed super late to get my car ready when Nic was a great person , I worked with him 2 weeks and was very pleasant. He answered all my questions and stayed super late to get my car ready when I purchased it. He didn't pressure me at all, he educated me on my BMW and was not just trying harp on me. I'm very happy with my experience. More

Derrick Edwards service advisor I have been servicing my BMWs for over 10 years with the excellent service Advisor Mr DERRICK EDWARDS . He is always welcoming and happy to help or an I have been servicing my BMWs for over 10 years with the excellent service Advisor Mr DERRICK EDWARDS . He is always welcoming and happy to help or answer any question I have even on weekends. He is knowledgeable and treats his customers with utmost respect. Even when he is so busy with calls and running around helping his customers, you always find a smile on his face and willingness to answer your question. He is truly one of the main reasons I service my car at BMW of Towson. If he ever leaves to another dealership, I will probably follow him only because I know he cares greatly about his customers and loves his job. More