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BMW of Towson

Towson, MD

4.6
854 Reviews

700 Kenilworth Drive

Towson, MD

21204

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854 Reviews of BMW of Towson

December 04, 2020

This was my first BMW and Bryon did a great job walking me through the various packages and options and making sure I got the vehicle I wanted. I never once felt pressured to make a decision or buy anythin More

by dave7074
Recommend Dealer
Yes
Employees Worked With
Jacqueline Wells, Bryon Stack
Dec 22, 2020 -

BMW of Towson responded

Hi Dave, Thanks for taking the time to post your review. We're so happy that Bryon did such a fantastic job assisting you with your purchase. Thanks for choosing BMW of Towson!

November 30, 2020

Tyler was great, super knowledgeful and friendly. The finance process was a breeze. Tyler had a "door ding" fixed on our Certified BMW at no extra charge and in a timely manner. Will definitely be buying More

by Tracdawn71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Lanham
Nov 30, 2020 -

BMW of Towson responded

Thank you for your review. It's our goal to go above and beyond for our clients. We're glad you felt Tyler and our team did our job. Thank you for choosing BMW of Towson!

November 26, 2020

Derrick deserves an A+ for his great service. Unfortunately the guy I spoke to on the phone to make my appointment bricked it and my appointment was lost. Fortunately Derrick saved the day and co More

by jbalesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
Nov 30, 2020 -

BMW of Towson responded

Thank you for your kind words regarding Derrick! We're glad he was able to save the day! Thanks for choosing BMW of Towson for your service needs.

November 26, 2020

Tyler was wonderful to work with on this purchase. He was knowledgeable, kind, and attentive to detail. We would highly recommend him for your car buying needs! More

by Christina H
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Lanham
Nov 30, 2020 -

BMW of Towson responded

Hi Christina, Thank you so much for sharing your feedback. We're glad your experience working with Tyler was 5-stars!

November 23, 2020

Wonderful service as always. Very professional, clean, and took precautions which made me feel safe. Greg is personal and friendly and offers honest help and opinions. More

by alerne13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Myers
Nov 30, 2020 -

BMW of Towson responded

Thank you for your feedback regarding Greg and our service team. It was a pleasure servicing your BMW. Thank you for choosing BMW of Towson.

November 22, 2020

Tyler Lanham made my vehicle purchase the easiest I have experienced. He delivered the vehicle to my doorstep and completed the purchase paperwork in my home at the kitchen island. It was an awesome experie More

by denise.janowiak
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Lanham
Nov 30, 2020 -

BMW of Towson responded

Hi Denise, Congratulations on the purchase of your new BMW!! We're thrilled to read that Tyler made your entire experience easy! We're so glad you're part of our BMW of Towson family. Thank you!

November 21, 2020

Bryon is knowledgeable about the features on the car and he is very friendly. He is easy to work with and will not pressure you to purchase. More

by Bjorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Stack
Nov 30, 2020 -

BMW of Towson responded

Hello Bjorn, Thank you for taking the time to review Bryon! We're so glad he was instrumental in your BMW purchase. Thanks for choosing BMW of Towson.

November 18, 2020

Excellent dealership. I was able to get an appointment quickly, the problem was assessed within a couple of hours and the explanation was concise and thorough. More

by savasbinder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Strickland, Thomas Wolff
Nov 19, 2020 -

BMW of Towson responded

Hello, Thank you for sharing your feedback! We're glad you had a 5-star experience with our service department. Thank you for choosing BMW of Towson.

November 04, 2020

Tom Wolfe is the best Service Advisor! I have followed him since he worked at Russell BMW! He is the only one that I trust. More

by Wjdines5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Wolff
Nov 09, 2020 -

BMW of Towson responded

Thank you for your continued trust in Tom. We're lucky he is part of our service team. Thank you for choosing BMW of Towson for your repair needs!

November 04, 2020

Tom took very good care of me. He was polite, responded to questions and other communications quickly. I find that every time I come to the Towson BMW, I receive excellent service More

by Meloewenthal.law
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Wolff
Nov 09, 2020 -

BMW of Towson responded

Thank you for taking the time to post your review. It's our goal to ensure you always receive 5-star service. Thank you for your continued trust!

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