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BMW of Towson

Towson, MD

4.6
840 Reviews

700 Kenilworth Drive

Towson, MD

21204

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840 Reviews of BMW of Towson

November 23, 2020

Wonderful service as always. Very professional, clean, and took precautions which made me feel safe. Greg is personal and friendly and offers honest help and opinions. More

by alerne13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Myers
Nov 30, 2020 -

BMW of Towson responded

Thank you for your feedback regarding Greg and our service team. It was a pleasure servicing your BMW. Thank you for choosing BMW of Towson.

November 22, 2020

Tyler Lanham made my vehicle purchase the easiest I have experienced. He delivered the vehicle to my doorstep and completed the purchase paperwork in my home at the kitchen island. It was an awesome experie More

by denise.janowiak
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Lanham
Nov 30, 2020 -

BMW of Towson responded

Hi Denise, Congratulations on the purchase of your new BMW!! We're thrilled to read that Tyler made your entire experience easy! We're so glad you're part of our BMW of Towson family. Thank you!

November 21, 2020

Bryon is knowledgeable about the features on the car and he is very friendly. He is easy to work with and will not pressure you to purchase. More

by Bjorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Stack
Nov 30, 2020 -

BMW of Towson responded

Hello Bjorn, Thank you for taking the time to review Bryon! We're so glad he was instrumental in your BMW purchase. Thanks for choosing BMW of Towson.

November 18, 2020

Excellent dealership. I was able to get an appointment quickly, the problem was assessed within a couple of hours and the explanation was concise and thorough. More

by savasbinder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Strickland, Thomas Wolff
Nov 19, 2020 -

BMW of Towson responded

Hello, Thank you for sharing your feedback! We're glad you had a 5-star experience with our service department. Thank you for choosing BMW of Towson.

November 04, 2020

Tom took very good care of me. He was polite, responded to questions and other communications quickly. I find that every time I come to the Towson BMW, I receive excellent service More

by Meloewenthal.law
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Wolff
Nov 09, 2020 -

BMW of Towson responded

Thank you for taking the time to post your review. It's our goal to ensure you always receive 5-star service. Thank you for your continued trust!

November 04, 2020

Tom Wolfe is the best Service Advisor! I have followed him since he worked at Russell BMW! He is the only one that I trust. More

by Wjdines5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Wolff
Nov 09, 2020 -

BMW of Towson responded

Thank you for your continued trust in Tom. We're lucky he is part of our service team. Thank you for choosing BMW of Towson for your repair needs!

October 30, 2020

Loved the gal who signed me out in the evening. V polite and efficient. able to get me into my car within 5 min flat. More

by mpomper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Myers
Nov 02, 2020 -

BMW of Towson responded

Thank you for the fantastic review! We love reading positive reviews like yours. Thanks for trusting BMW of Towson with your Ultimate Driving Machine!

October 29, 2020

I am completely satisfied with the service that I have received today! Greg explained thoroughly to me what services my car needs. I left understanding exactly what he stated! Thanks! More

by acquacutty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Myers
Nov 02, 2020 -

BMW of Towson responded

Thank you for sharing your service experience. It's our goal to ensure we are transparent throughout the service process. We're happy to have been able to earn your 5-star review.

October 29, 2020

Convenient to make an appointment for oil change, drop car, notification by text message, view and pay by phone, pickup washed and sanitized car in same day. Excellent job 👍 Thank you. More

by HZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Savoy, Jacqueline Wells
Nov 09, 2020 -

BMW of Towson responded

Hi HZ, We're glad we could make the service process easy and convenient. That's our number one priority! We know you have choices when it comes to servicing your BMW and we're glad you chose us!

October 24, 2020

I would give them 10 stars if I could! Alex Goff was the best automotive sales person I have ever worked with. We put the entire transaction together by electronic communications, before I drove almost 500 More

by Just Another Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Goff, Jacqueline Wells
Nov 09, 2020 -

BMW of Towson responded

Wow! We loved reading your review. Thank you for sharing your experience. We're glad Alex and Jackie made your visit top-notch. Congratulations on the purchase of your 740e! Enjoy every minute behind the wheel. Thank you for choosing BMW of Towson!

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