BMW of Tulsa

Excellent service, timely, friendly, car was repaired and cleaned. Explain the maintenance plan and returned vehicle cleaned. Explain the maintenance plan and returned vehicle More

Worst service I have ever had. Never communicated about the status of my vehicle unless I contacted them first. Even though I had an appointment for service they didn’t even at Never communicated about the status of my vehicle unless I contacted them first. Even though I had an appointment for service they didn’t even attempt to diagnose my car until the following day. Unacceptable to make an appointment for service. Further, I learned that they put all the drop ins and people who choose to wait in front of those that have an appointment. In 16 years I have never had service this bad. The service department is in dire straights and it says one of 2 things. BMWs are crappy cars or the service department is broken beyond repair. I may never be able to by another BMW. More

Polite, good customer service. They are friendly and communicative as needed. Space clean. Car service good They are friendly and communicative as needed. Space clean. Car service good More

The sales representative are knowledgeable and down to earth to work with.My technical staff for today explain what I need to know and walk me through. I appreciate their selflessness. Thanks 🙏. earth to work with.My technical staff for today explain what I need to know and walk me through. I appreciate their selflessness. Thanks 🙏. More

I could not have asked for a more professional and courteous staff to assist me in purchasing my car. My salesman, Marco gave me his total undivided attention during the sales process and even follow- courteous staff to assist me in purchasing my car. My salesman, Marco gave me his total undivided attention during the sales process and even follow-up questions I have. I will give my recommendation to anyone in favor of bmw of Tulsa that is looking to purchase a vehicle. More

Took them three weeks to repair tire pressure sensor issue. I left four messages with the advisor and never got a return call. The only conversation was through the service app message. I had them look issue. I left four messages with the advisor and never got a return call. The only conversation was through the service app message. I had them look at other things never got an explanation or how it was diagnosed. I have never ever picked up my vehicle from a BMW dealership and they didn’t wash it after service. It was freaking filthy, I had to go home and wash it dissatisfied with the service from the dealership More

Helped me out a lot and communicated really well. Will keep going back for my car service Will keep going back for my car service More

Wonderful service and the representative was extremely helpful in explaining the process and providing options going forward. helpful in explaining the process and providing options going forward. More

BRICE WAS A PLEASURE WORKING WITH AS ALWAYS! HE ALWAYS PROVIDES ME WITH THE BEST SERVICE! ALSO, THE SHUTTLE GUYS ARE SUPER KIND & KEEP CONVERSATIONS NOT AKWARD. lol HE ALWAYS PROVIDES ME WITH THE BEST SERVICE! ALSO, THE SHUTTLE GUYS ARE SUPER KIND & KEEP CONVERSATIONS NOT AKWARD. lol More

We purchased 2 used vehicles at the same time. We requested to purchase warranty on both vehicles because they were used. We received 1 warranty on 1 contract and nothing on the other. I needed to We requested to purchase warranty on both vehicles because they were used. We received 1 warranty on 1 contract and nothing on the other. I needed to utilize the warranty. I contacted the finance department and was asked to call back around 2 pm that day so that he could review the notes from the purchase, and we could attempt to determine what happened, needless to say I was sent to someone's voice mail and have not received a return call. Poor follow up, poor service obviously yet they were very attentive when making the purchase. They received their money so any service after that doesn't matter. More