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BMW of Tulsa

Tulsa, OK

4.7
439 Reviews

9702 S Memorial Dr

Tulsa, OK

74133

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Showing 439 reviews

July 14, 2025

Miguel did his best to get us out as soon as possible, however it would been nice too know all the services the vehicle needed, I was only aware of an oil change. With all services needed we were there a More

by ghines3425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Jul 14, 2025 -

BMW of Tulsa responded

Hello, thank you for your kind review; we are happy to pass along your comments to Miguel here at BMW of Tulsa! We can't wait to see you again, have a great day.

July 12, 2025

Brice with BMW ofnTulsa is an outstanding service advisor. The technicians are very good and help us keep our car running. The dealership is very nice and clean. More

by Bryan H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
Jul 14, 2025 -

BMW of Tulsa responded

Hello Bryan, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

July 11, 2025

Great communication and up front with service needs plus requirements. Worked with extended warranty company and got job done. More

by Lmurrah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton
Jul 14, 2025 -

BMW of Tulsa responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2025

Most recently I had brought my vehicle in for routine maintenance under the manufacturer warranty and the experience was great! But this isn’t consistently my experience. For example, when the massage More

by Sara McMichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel (awesome!), Brice (wonderful!), Riley (great!)
Jul 15, 2025 -

BMW of Tulsa responded

Sara, thank you for taking the time to inform us about your recent experience. I apologize for the condition of the loaner vehicle when you received it. I will use this information to ensure that our staff make sure that this does not occur in the future. Please reach out to me at cmilow@group1auto.com or 918-388-0651. I would like to hear more about your experience and try do something to correct your experience and regain your faith in BMW of Tulsa.   Chad Milow General Manager

July 11, 2025

I feel the communication with the service advisor was very poor. While waiting for the service to be completed he walked pass me several times in the lobby waiting area and never acknowledged me once! More

by Scott Schmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miquel, Denny, Clayton
July 11, 2025

The folks in service are always super nice, but that may be because I spent $18,000.00 and $7,200.00 this visit. More

by DoubleDoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton
Jul 14, 2025 -

BMW of Tulsa responded

Hi, we really appreciate your feedback! We look forward to your next visit! Take care!

July 11, 2025

Miguel was on point with his customer service! The service was high quality and speedy. The remodel was high quality as well. It looks like an updated high end dealership. More

by lauraniemann12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Jul 14, 2025 -

BMW of Tulsa responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tulsa. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2025

Service you expect from a world class auto maker. Beautiful new dealership providing efficient services with no surprises. Only wish I could have gotten a new loaner to try out the latest innovations More

by dbland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul bussard
Jul 14, 2025 -

BMW of Tulsa responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2025

The service was completed in a timely fashion. Everyone I encountered was very friendly and helpful. More

by mikebert130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Rebelo
Jul 14, 2025 -

BMW of Tulsa responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 09, 2025

Great service. Very professional and thoughtful. The mechanics are very good and BmW is the best More

by painmedmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Jul 11, 2025 -

BMW of Tulsa responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

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