
BMW of Tulsa
Tulsa, OK
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Highly recommend this dealership!! I just bought a beautiful 2014 Infiniti SUV here. Awesome staff, they were all so professional, friendly and helpful. My sales person was Billy E. and he was fun, up beautiful 2014 Infiniti SUV here. Awesome staff, they were all so professional, friendly and helpful. My sales person was Billy E. and he was fun, upbeat and energetic through out the whole sales process, even when I told him I had poor credit! Todd the Finance Director was able to obtain a great finance deal at comfortable monthly payments and on top of that, he made the signing process very simple and easy for me. If I could give more stars to this facility, I definitely would! Keep up the amazing customer service! More
The service manager, Mike kaiser, went above and beyond to make my visit pleasant. The professionalism was clearly evident in all personnel I met. Very happy with bmw of tulsa. to make my visit pleasant. The professionalism was clearly evident in all personnel I met. Very happy with bmw of tulsa. More
I truly appreciate their professionalism and prompt service. They were efficient and up front about the service they provided. I’ll return to have my car serviced. service. They were efficient and up front about the service they provided. I’ll return to have my car serviced. More
Great group of Patriots! Awesome experience! They took care of me, my family and our military! Recommend them for next vehicle purchase! Thank you! Hoorah! care of me, my family and our military! Recommend them for next vehicle purchase! Thank you! Hoorah! More
Sales experience was awesome! Got the car of my dreams a 2017 740i!!! Exciting... Then the Finance side of the deal...sent pay-off to wrong credit union, not one person thought to call to verify/confirm na 2017 740i!!! Exciting... Then the Finance side of the deal...sent pay-off to wrong credit union, not one person thought to call to verify/confirm name, account, amount etc... Did the deal 6/05/21, as of 7/15/21 credit union still no check!!! More
After a couple follow ups, finally got my car in to fix the issue. Fix was completed but had to be left overnight. No loaners were available. Everything was under warranty so that made the service worth by the issue. Fix was completed but had to be left overnight. No loaners were available. Everything was under warranty so that made the service worth by time and not having a loaner! More
Seems a little outdated? Specifically the waiting area for service customers. The service guy was so focused on signing me up for extra services, such as an oil change package, and filters, that he never for service customers. The service guy was so focused on signing me up for extra services, such as an oil change package, and filters, that he never even offered or bothered telling me where I could find water, coffee etc. You could use a refresher on basic customer service. Also, I probably stood and waited outside of the offices before anyone even acknowledged that I was there. For cars at this price point, I expected a little better service. You might benchmark JC Infinity north of you. They have excellent customer service. More