BMW of Tulsa

Worst car buying experience ever. Expect your car to be delivered on time? Expect it start 10 days after you buy it? Expect a call back if you have an issue? If you answered Y Expect your car to be delivered on time? Expect it start 10 days after you buy it? Expect a call back if you have an issue? If you answered YES to any of the questions above, FIND ANOTHER DEALER. Worst customer experience I've had. More

Service Robert gave a thorough explanation of issues and recommendations Didn’t feel pressured to do any of the services Have continued to trade at the d Robert gave a thorough explanation of issues and recommendations Didn’t feel pressured to do any of the services Have continued to trade at the dealer for all things I have needed. Always helpful More

Everything was excellent thank you all you are a super team Needed an suv and got a nice used clean one at an affordable price very good Apr. great conditions we have got very well taken care by this BMW team w Needed an suv and got a nice used clean one at an affordable price very good Apr. great conditions we have got very well taken care by this BMW team wonderful people thanks to Adrian and all of you guys keep up the great work Heave a Happy Thanksgiving More

Very courteous Friendly and no pressure environment . Dealership is clean and inviting. Cars on the lot show well. They are a knowledgeable staff and good with expla Friendly and no pressure environment . Dealership is clean and inviting. Cars on the lot show well. They are a knowledgeable staff and good with explanations. More

Rob Moreno service Robert was super helpful. First he listened carefully to what my concerns were. Then, he discussed my options. Lastly, he set everything up for my car Robert was super helpful. First he listened carefully to what my concerns were. Then, he discussed my options. Lastly, he set everything up for my car to be repaired. It was a very pleasant encounter; I would recommend him to anyone. More

Awesome experience This was the best repair experience I have ever had. They fixed problems that I wasn’t even aware of. Travis my advisor was great! This was the best repair experience I have ever had. They fixed problems that I wasn’t even aware of. Travis my advisor was great! More

Went to look at and test drive a car advertised online. I was interested in a BMW but had not driven modern car and was not familiar with the different packages and features. We test drove 5 different cars I was interested in a BMW but had not driven modern car and was not familiar with the different packages and features. We test drove 5 different cars by the time I chose which one I wanted. The salesman was patient and helpful and was knowledgable on all the cars, steering me to the one I would eventually buy without trying to upsell me. We negotiated a deal that I was satisfied with. I also appreciated the "Genius" who gave me a crash course on using various features. More

Used vehicle Even though i bought a used vehicle the service was still exceptional and I don't believe I was treated any different than if I'd bought an expensive Even though i bought a used vehicle the service was still exceptional and I don't believe I was treated any different than if I'd bought an expensive vehicle. Very true to their word and my wants. Thx guys! More

Worst Service Department Ever I waited 30 minutes to see a service advisor for a scheduled appointment. Can you imagine owning a luxury car and becoming so frustrated that you fina I waited 30 minutes to see a service advisor for a scheduled appointment. Can you imagine owning a luxury car and becoming so frustrated that you finally just have to leave. This has been the typically experience over the past two years - delayed getting in to see an advisor, no update on car status, won't return calls on and on,.. When I first bought the car in 2011 the service seemed good, now I just cringe at the thought of having to take my car in for service. Again, the main problem seems to be understaffed or inexperienced service advisors, that result in extended wait times, they do not return your calls in a timely manner, hard to get updates on service status or an explanation of the service issues. The problem has definitely gotten worse in the last couple of years, with each succeeding service visit getting worse and worse. You really could not recommend BMW of Tulsa to anyone. More

Always impresses BMW of Tulsa always impresses. Great service, friendly people. Efficient! Always willing to go the extra mile to make sure everything was as expected. BMW of Tulsa always impresses. Great service, friendly people. Efficient! Always willing to go the extra mile to make sure everything was as expected. Highly recommend. More