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BMW of Tulsa

Tulsa, OK

4.6
501 Reviews

9702 S Memorial Dr

Tulsa, OK

74133

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Showing 501 reviews

September 05, 2025

I had the absolute pleasure of working with Dan at BMW of Tulsa, and I cannot recommend him highly enough. From the moment I walked into the dealership, Dan made me feel like a valued customer rather than ju More

by Lbcotton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan, Dan, Aiden, Alan
Sep 07, 2025 -

BMW of Tulsa responded

Hi, we're happy you found Dan to be so supportive during your experience here at BMW of Tulsa. If you have any further questions, please give us a call. We're always happy to help!

September 05, 2025

My car wasn’t starting. Suspecting a bad battery, I had my car dropped off at the dealer on a holiday and scheduled an appointment for 7am the following day (Tuesday). Over More

by Michael
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel, Denny/Danny
Sep 10, 2025 -

BMW of Tulsa responded

Hello Michael, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced with your recent service visit. We understand how frustrating it must have been to be without your vehicle for several days and to feel there was a lack of communication during the process. Our goal is always to provide transparent pricing, timely service, and clear updates to our customers, and we regret that we fell short in your case. We understand your concern regarding the cost of the battery replacement. BMW parts and batteries are sourced directly from the manufacturer to ensure proper fit, performance, and warranty coverage, which can make them more expensive than aftermarket options. Chad Milow General Manager cmilow@Group1Auto.com

September 04, 2025

Very professional and courteous. Explains everything up front. Highly recommend using their service department everytime. More

by Cmalone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Sep 07, 2025 -

BMW of Tulsa responded

Hello, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

September 03, 2025

The dealership took my car in very quickly. All the maintenance was accomplished. They are a very good dealer. More

by Navretlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Sep 07, 2025 -

BMW of Tulsa responded

Hello Navretlaw, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, BMW of Tulsa

Sep 07, 2025 -

BMW of Tulsa responded

Hello Navretlaw, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, BMW of Tulsa

September 02, 2025

I’m 2 months out of warranty and just got hit with an $8400 fix it. I’m not excited about buying another. More

by Charles.a.lincoln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Sep 03, 2025 -

BMW of Tulsa responded

Hi Charles, We’re really sorry to hear about your experience, especially so soon after your warranty expired. We know how discouraging it must feel to be faced with such a large repair cost, and we truly understand your frustration. Your comments about communication and transparency are important to us, and we’ll be working with our team to make sure we do a better job keeping our customers informed every step of the way. If you’re open to it, we’d really like the chance to look into your repair further and see if there’s any way we can help. Please reach out to our Service Manager at dmartin1@group1auto.com so we can talk through this together. We value you as part of our BMW family, and we’d like the opportunity to turn this experience around for you.       Chad Milow General Manager cmilow@group1auto.com.com

August 29, 2025

The service is good. When I call to make appointment its easy. Customer service also is great More

by Paacii3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 02, 2025 -

BMW of Tulsa responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 29, 2025

Jonathan took great care of us and kept us informed the whole way thank you More

by Jaredh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, Mike
Sep 01, 2025 -

BMW of Tulsa responded

Hi Jaredh, we're happy you found our staff to be so supportive during your experience here at BMW of Tulsa. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2025

Service was completed without any hassle & done in a professional way. Facility is great & advisor was in touch with me More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Aug 30, 2025 -

BMW of Tulsa responded

Bobby, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

August 27, 2025

The advisor did a great job assisting me and directing me to the service I needed. I would definitely recommend working with BMW Tulsa dealership. Their oil change prices are also reasonable compared to othe More

by Ahmad Alshdaifat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Padgett
Sep 01, 2025 -

BMW of Tulsa responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2025

My service advisor, Bailee is always very responsive and my family appreciates him. We will always return to this dealership because of Bailee. More

by panwakoby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailee
Sep 01, 2025 -

BMW of Tulsa responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tulsa. We can't wait to see you again. Have a great day.

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