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BMW of Tulsa
Tulsa, OK
572 Reviews
BMW of Tulsa is your premier destination for luxury automotive excellence in Tulsa and beyond. With a commitment to unparalleled customer service, a vast selection of top-of-the-line BMW vehicles, and a team of knowledgeable professionals, we strive to exceed your expectations at every turn. Whether you’re in the market for a new BMW, searching for quality pre-owned vehicles, or seeking expert maintenance and repair services, BMW of Tulsa is here to cater to all your automotive needs. Experience the difference of working with a dealership that prioritizes your satisfaction and delivers nothing but the best in luxury driving. Choose BMW of Tulsa for a seamless and rewarding automotive experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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February 16, 2016
Poor Service Department I took my 328i BMW in for a "Service Engine Soon" light. I was told I needed a fuel tank vent valve and parts and labor was $439. Since I called a w I took my 328i BMW in for a "Service Engine Soon" light. I was told I needed a fuel tank vent valve and parts and labor was $439. Since I called a week in advance for the appointment, I was able to get a loaner while they worked on my car which took about 6 hours. They gave me a courtesy wash and vac which I realized later was paid for with a shop supplies charge of $35. All of this is expected with service departments but what's not expected in the 1/2" gash left in the passenger side door. After I paid for the repairs, they "pointed out " where my car was and did not walk to the car with me. (go figure). My husband was walking around my car and noticed the gash. I called the service adviser over and he said he would get a manager. My mistake was not walking back in with him as he brought out another service adviser with papers I had signed in his hands. They pointed out little circles (the gash and the scratches) marked on this paper. When I correctly pointed out those were not there when I signed, I was told "Yeah, I marked these after you had left and walked around the car". Really?...you marked scratches and gashes on my car on a paper I had signed, after I left? What does that tell you? I realized then they would not admit their mistake so I left. They called me about an hour later to say they wanted to "fix" it for me but I was to angry by then to let them touch my car again. Prior to this I was telling my husband how I had witnessed them being rude to other customers in the past but always nice to me. That has now all changed...I selling my car because of their horrible customer service department and buying an Audi. Nothing wrong with the car itself but having to deal with a third rate dealership service department is a definite deal breaker. You expect to be treated "first class" when purchasing a BMW but not the case with this dealership. Buyer Beware! More
by chesarasara
Employees Worked With
Gregory Stutzma,
June 22, 2012
This dealership is under internal review by BMW USA. I'd stay away until they straighten out their business practices. In my expereince they coduct themselves as a typical used care dealership--not what I'd stay away until they straighten out their business practices. In my expereince they coduct themselves as a typical used care dealership--not what I'd expect from a BMW shop. Rude and unethical. More
by debinseattle
Employees Worked With
sales manager
