BMW of Tyler

I took my X3 in for service today and this was the second time Cooper Smith has helped me. He is, by far, the most helpful, honest and down-to-earth person I have ever dealt with in my 34 years of having ma time Cooper Smith has helped me. He is, by far, the most helpful, honest and down-to-earth person I have ever dealt with in my 34 years of having maintenance done on various vehicles that I have owned. I could not have asked for a better experience. BMW of Tyler, you have an excellent employee in Cooper. Cooper, I can't thank you enough for your help! More

Jennifer in the service department is the best at her job I have ever seen. Hope she never leaves this dealership. She a really special person to have in today’s world!! Tony Littlefield I have ever seen. Hope she never leaves this dealership. She a really special person to have in today’s world!! Tony Littlefield More

Live in St Louis. Was traveling to College Station on May 26 and lost rear tire on my X3. Was able to get to dealership about 450 pm. Was met at door by Cooper Smith Was traveling to College Station on May 26 and lost rear tire on my X3. Was able to get to dealership about 450 pm. Was met at door by Cooper Smith. He was super helpful and fortunately had tires and he got us right in. He kept up updated and we were back on the road by 6 pm. Being out of state was great relief to be treated so well ! More

I purchased a pre owned vehicle, and Michael made the process seamless. He was helpful with showing me what we needed to see over the phone as I don’t live very close, and once I got there he was attenti process seamless. He was helpful with showing me what we needed to see over the phone as I don’t live very close, and once I got there he was attentive and informational. I imagined purchasing a vehicle while my husband was out of town may be difficult or intimidating, but not with Michael and BMW or Tyler! More

Purchased this vehicle because I had previously owned one but this was a upgrade that have different futures. but this was a upgrade that have different futures. More

Purchased a used vehicle from Micheal yesterday and he did an awesome job. I would definitely recommend BMW of Tyler and Micheal Farmer to anyone looking to purchase a new or used vehicle. did an awesome job. I would definitely recommend BMW of Tyler and Micheal Farmer to anyone looking to purchase a new or used vehicle. More

Recently purchased my second vehicle from them and worked with Jeff both times and he made the experience a BREEZE. I definitely look forward to doing more business with BMW of Tyler with Jeff both times and he made the experience a BREEZE. I definitely look forward to doing more business with BMW of Tyler More

Ended up purchasing a used car here and they could not have made it easier. Excellent service. Ready for me and had the vehicle and papers ready when I arrived. Dylan was a pleasure and Rhonda made the pa have made it easier. Excellent service. Ready for me and had the vehicle and papers ready when I arrived. Dylan was a pleasure and Rhonda made the paperwork quick and painless. And for once, a used car was EXACTLY as advertised! More

Called receptionist to make a service appointment on my vehicle. She couldn’t wait to transfer me, left me on hold for almost 5 minutes then picked up again and asked who am I holding for!!🤦‍♀️ Tri vehicle. She couldn’t wait to transfer me, left me on hold for almost 5 minutes then picked up again and asked who am I holding for!!🤦‍♀️ Tried 2x, same results. Very bad service. More