BMW of Warwick

Went to Inskip BMW from NH to look at a car I found online. Ended up getting a different one due to the poor condition of the cheaper one I went to look at. The dealer was very busy for a Wednesday aft online. Ended up getting a different one due to the poor condition of the cheaper one I went to look at. The dealer was very busy for a Wednesday afternoon. I wandered around the showroom for 5-10 minutes and no one approached me, probably thought I was the copier repair man. There were sales people sitting around and one playing with his phone. Finally Dean Childs approached me, even though he was working with another customer. I waited for him to finish and bought the car from him. More

I just bought my second BMW from INSKIP and did have a great experience and I owe it to the three gentlemen that I worked with; Don, Al, and Bill Sides. A few months ago, due to some issues from the first great experience and I owe it to the three gentlemen that I worked with; Don, Al, and Bill Sides. A few months ago, due to some issues from the first time I bought, I swore I wasn't going to go back to INSKIP. But when they contacted me during the recent specials, I am glad I gave this dealership another shot. I think a lot had to do with Don Batten who was prompt in getting back to me and was accomodating throughout the whole process- not pushy at all. Al Viera, who was the brand new sales manager, was also great to work with and think he make BMW INSKIP a better place. Lastly, Bill Sides, who works on the finance side was great to deal with. Bill was very imformative, personable and made sure I understand things thoroughly. Bill is also working on a mishap that occured from my previous experience that he had nothing to do with. Lastly, as I was driving away from the dealership, I got a call from Don. He asked how much gas was in my car, something I didn't even bother to check. I told him I had a quarter of a tank and he told me I could take the car back in tomorrow and get it filled up. I know it seems like a small thing, but he didn't have to go out of his way to call me to fill up the car. Throughout the past 3 years I lost a lot of confidence in INSKIP but Don, Al and Bill will get me back in the door for future purchases. My only complaint this time, was it took a very long time to get everything done, but it was the last day of the year and they were busy- so I did understand. More

Sales person was NOT familiar with the product I was interested in. He was selling it to be more than what it actually was. Manager did not present himself at all while trying to work out the deal. He interested in. He was selling it to be more than what it actually was. Manager did not present himself at all while trying to work out the deal. He was right behind a glass window. Spent 3 to 4 hours and my children were hurrying me out of there. More

Excellent follow up and sales support, they worked hard for my business. I'm a loyal BMW driver mostly because of the brand but also driven by the professional treatment at dealerships like Inskip, on thi for my business. I'm a loyal BMW driver mostly because of the brand but also driven by the professional treatment at dealerships like Inskip, on this occasion i was especially happy with the process. Very pleased with the new 5 series 2011 model! More

This was my first experience in purchasing a BMW. I found everyone at Inskip BMW to be professional and efficient. Philippe Cordina assisted us with the purchase of my 535xi wagon and he could not hav found everyone at Inskip BMW to be professional and efficient. Philippe Cordina assisted us with the purchase of my 535xi wagon and he could not have been more cordial and helpful.He promptly looked into any questions we raised. His sales approach is professional but not aggressive which I consider to be a considerable plus. The financial department was also informed and pleasant to deal with. Over the weekend I received a follow-up call from Mr. Cordina to see if I had any questions about my new car. This was a nice touch and much appreciated. More

Brendan Rappoport was very professional ad courteous. He showed us a wide variety of vehicles that reflected the age and cost that we informed him we were interested in. He was familiar with the various opt showed us a wide variety of vehicles that reflected the age and cost that we informed him we were interested in. He was familiar with the various options that each car possessed. He listened intently when we described what we saw as advantages and disadvantage of different cars. His ability as a salesmen allowed us to buy a car that we are satisfied with and the was in our appropriate price range. More

I went to Inskip to buy a used car. My sales person, Brendan was very helpful and if he wasn't sure of something, he quickly found them out for me. I didn't buy a BMW, but I am happy with the car I purc Brendan was very helpful and if he wasn't sure of something, he quickly found them out for me. I didn't buy a BMW, but I am happy with the car I purchased so far. I would recommend buying from Inskip BMW and I would refer people to ask for Brendan. He was very friendly and made purchasing my car as easy for me as possible. More

Jack is a great sales guy. I enjoyed working with him on my purchase. He was knowledgabe about the product, answered my questions, and completed the transaction in a timely and accurate manner. The entir my purchase. He was knowledgabe about the product, answered my questions, and completed the transaction in a timely and accurate manner. The entire Inskip team was a pleasure to work with from the sales manager, Sam to Bill in finance. More

Went to browse BMW 325xi and Don Batten introduced me to the x3 suv. I never dreamed I could own a BMW and Inskip made it possible. I did have to wait a few days but Don contacted me everyday for updates. B the x3 suv. I never dreamed I could own a BMW and Inskip made it possible. I did have to wait a few days but Don contacted me everyday for updates. Believe me, it was worth the wait. BMW is not only a name but a whole new driving experience. I met with Bill Sales and he knows his financing and to top it off he makes you laugh. Nikole Gouveia also took part and I wish her the best on her new position. Don seen this all the way through. Thanks Don, Bill and Nikole. I wish you and Inskip all the best. More

The customer service was great overall. The client advisor I had, Mr. Rappaport was inexperienced but eager and willing to learn and was honest about what he had knowledge about and what he didn't. I advisor I had, Mr. Rappaport was inexperienced but eager and willing to learn and was honest about what he had knowledge about and what he didn't. I appreciated his honesty. He was extremely friendly and genuine. Mr. Sides was amazing to work with in the financial department. He made it easy when it might have otherwise not been. In the final event of purchasing the car it would have been nice to have recieved lunch or some sort of thanks for using Inskip as the dealership. I was there for 6 hours. This is why customer service was "good" not "great". More