When I walked into BMW I really wasn't sure what model car I wanted, I just knew about all the features I had to have. Victor Cabral walked me through all my options patiently and helped me find my dream car. He was extremely knowledgeable throughout the whole process. I must admit I was somewhat dreading the 'car buying' experience because I have heard the stories, but he completely changed my mind. Go see him if you want to buy a car. He went above and beyond in all aspects. Erin Barber Goncalves helped me through the financial paperwork very smoothly. I was able to drive my new car home the very next day. Finally, Michael Mercier has earned his title of 'BMW Genius'. As this car was an upgrade for me with a ton of features, bells and whistles; he walked me through every button in the car. I would not have been able to drive away comfortably without his superior knowledge. All in all, what a wonderful experience at BMW of Warwick. From the moment I stepped into the dealership to the time I drove away in my new car, I felt taken care of and special. Kudos to the entire team!