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BMW of Warwick

Warwick, RI

4.8
474 Reviews

1515 Bald Hill Road

Warwick, RI

02886

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Showing 474 reviews

January 24, 2011

Our experience with Brendan and Nikole was exceptional in every way. We were treated with the same respect and attentiveness as a new car buyer. We had shopped at other dealerships and had become weary of More

by jminisce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Rappoport and Nikole Gouveia
January 18, 2011

After searching on the web for the car we were interested in we were glad to have dealt with Inskip. I received a prompt response from Philipe after I inquired via car.com. Because of my travel from CT, Ph More

by marcieanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philipe, Bill, Al, Nicole
January 13, 2011

Everything about the sales experience was exceptional. From initial sales to trade-in review to financial services, everything was first class. I actually look forward to using their service department, More

by Rubbersoul1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillippe Cordina, Nikole Gouveia
January 12, 2011

This was my first car purchase in 10 years....I'm retired and had to get the best pricing that I could....My Client Advisor..was Brendan Rappoport He made me feel very positive about purchasing a BMW,a car t More

by rond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Rappoport
January 03, 2011

I was searching for about a week online looking for a winter car for under $13k. I found a posting on autotrader.com which led me to Inskips website. I emailed Jamie the Internet Sales person an offer on More

by RobinfromMaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philippe, Jamie, Krystal
January 02, 2011

Went to Inskip BMW from NH to look at a car I found online. Ended up getting a different one due to the poor condition of the cheaper one I went to look at. The dealer was very busy for a Wednesday aft More

by 67Bird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Childs
December 31, 2010

I just bought my second BMW from INSKIP and did have a great experience and I owe it to the three gentlemen that I worked with; Don, Al, and Bill Sides. A few months ago, due to some issues from the first More

by eddyrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Batten, Bill Sides, Al Viera
December 27, 2010

Sales person was NOT familiar with the product I was interested in. He was selling it to be more than what it actually was. Manager did not present himself at all while trying to work out the deal. He More

by miguelangelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Junior Moreira
Dec 27, 2010 -

BMW of Warwick responded

Dear miguelangelo, Good Morning my name is Ron Girouard and I am the General Manager of Inskip BMW. Our Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. May I please have your phone number so we can discuss your experience a little further? We do have some new sales people and we do training every day to improve thier product knowledge. It is very important to me to make your poor experience right. Let me know when we may discuss further. Ron Girouard

Dec 27, 2010 -

miguelangelo responded

Ron, My number is 662-7052. Please leave me a message as I may not be able to answer given than I may be seeing patients when you call. Mike

Dec 28, 2010 -

BMW of Warwick responded

Mike, I left you a message this morning. My direct # is 401-304-3201. I looking forward to speaking with you so I can get your feedback so we may improve but more importanlty to make it right with you. Customer service is the most important thing to me and we want you to be a customer for life. Ron Girouard

December 17, 2010

Excellent follow up and sales support, they worked hard for my business. I'm a loyal BMW driver mostly because of the brand but also driven by the professional treatment at dealerships like Inskip, on thi More

by cpegge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DON BATTEN, ESSAM KHALIL
December 06, 2010

This was my first experience in purchasing a BMW. I found everyone at Inskip BMW to be professional and efficient. Philippe Cordina assisted us with the purchase of my 535xi wagon and he could not hav More

by SReddick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philippe Cordina
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