BMW of Waterbury

Very good experience. I was in just for the routine maintenance, but what actually impressed me was the positive attitude of the service advisor, he was profffessional, hon I was in just for the routine maintenance, but what actually impressed me was the positive attitude of the service advisor, he was profffessional, honest and helpful. He should be an example to follow for many in the industry. More

Excellent Service was Excellent Karl Turshani and Charles Tuscano is the BEST We are already thinking about buying our next vehicle here Had a great experience Service was Excellent Karl Turshani and Charles Tuscano is the BEST We are already thinking about buying our next vehicle here Had a great experience. More

Best Of Breed Very reliable, trustworthy, knowledgeable and willingness to accommodate. Explain in detail recommended repairs in detail prior to proceeding. Our fam Very reliable, trustworthy, knowledgeable and willingness to accommodate. Explain in detail recommended repairs in detail prior to proceeding. Our family has two BMW's both get serviced here. More

Purched new 2017 BMW 5 series Dennis Smith, our sales consultant is 5 star +! Knowledgeable, professional, patient and very accommodating. After visiting several dealers we picke Dennis Smith, our sales consultant is 5 star +! Knowledgeable, professional, patient and very accommodating. After visiting several dealers we pickedDennis, made us feel like family!! More

Highly Recomended The service team which includes the techs at Watertown BMW seem to really care about making the customer happy. My past few visits there have been dra The service team which includes the techs at Watertown BMW seem to really care about making the customer happy. My past few visits there have been drama free. I believe the tech I talk to there (Mike?) is extreamly helpful resolving any issues I may encounter with the car. More

So far no new problems,. Ms Lafond was away, so Mr. DuVerger took good care of me. The water pump work done so far so good. I would have given you 5 stars if it weren't for Ms Lafond was away, so Mr. DuVerger took good care of me. The water pump work done so far so good. I would have given you 5 stars if it weren't for the technician, Antonio Capela, not securing the air filter housing inside the engine compartment. One of the nuts was missing, and I had to find one that would work. Luckily he left the other nut attached, but loose. I have had this 1987 325IS since new, I know the car inside out, and I always check everything after it is serviced. So, I can tell good from bad work! More

An Amazing Experience My wife and I can't express enough thanks to everyone at Hoffman BMW. There team was so professional and committed to making our experience second to My wife and I can't express enough thanks to everyone at Hoffman BMW. There team was so professional and committed to making our experience second to none from our first steps in beautiful facility to driving away in our new X1. Special thanks to Donny, Charlie, Walter, Joe and our Client Advisor Dennis More

Great car-buying experience Despite the pouring rain, Karl Turshani was more than willing to provide excellent customer service to me, both inside and outside the dealership. I Despite the pouring rain, Karl Turshani was more than willing to provide excellent customer service to me, both inside and outside the dealership. I found him to be attentive, responsive, and pleasant. I'd recommend him to anyone looking for either a new or used BMW. More

Awesome Service..!! I had Karl Turshani as my advisor. He was very helpful, knowledgeable and went out of his way to find me the very beautiful 2017 BMW X1 car, This was I had Karl Turshani as my advisor. He was very helpful, knowledgeable and went out of his way to find me the very beautiful 2017 BMW X1 car, This was my first time buying from BMW of Watertown and I must say the experience was gratifying, BMW of Watertown is an amazing and highly professionally dealership. From start to finish I was welcomed with open arms and taken well care of. Karl Turshani a superb job making me feel comfortable my purchasing this vehicle, I would recommend this dealership to family and friends and hopefully they'll be as happy I was.. Karl Turshani Thanks !! - Pawan Rudrawar. More

Excellent service - friendly Everyone very friendly , great service and quick appointment had a loaner car . My car is New was in for a oil change and they checked everything. Eve Everyone very friendly , great service and quick appointment had a loaner car . My car is New was in for a oil change and they checked everything. Even washed my car before I picked it up . Thank you More