BMW of Waterbury

Came in for Service Eric was great. I wish BMW corporate would allow oil changes under warranty/maintenance plan more often. They allow changes every 12k miles or 24 mo Eric was great. I wish BMW corporate would allow oil changes under warranty/maintenance plan more often. They allow changes every 12k miles or 24 months. For those who drive less than 12k/year, 2 years is a long time to go without an oil change. This is BMW corporate's rule and not the dealer. The dealer was good. More

Quick and efficient. My car had a routine oil change. The whole experience was a pleasant one. The waiting area is comfortable and clean. Elizabeth was helpful, pleasant My car had a routine oil change. The whole experience was a pleasant one. The waiting area is comfortable and clean. Elizabeth was helpful, pleasant and efficient. Thank you everyone. More

efficient/polite/accomidating Relocated to area,after servicing bmw vehicles at another dealer for 30 years. Very accommodating/ fast check in. Extended themselves to make us feel Relocated to area,after servicing bmw vehicles at another dealer for 30 years. Very accommodating/ fast check in. Extended themselves to make us feel welcome. Provided a loaner that was not only new but just recvd. i.e..2 odd miles on it. Couldn't have been more helpful. Plan on bringing our other 2010 bmw 5 for a full detail and service update next month. More

excellent and hassle free purchased a CPO 2014 3 series. The Sales Adviser Mr Dennis is friendly and honest with the dealing. Mr Charles was prompt and provided all the detai purchased a CPO 2014 3 series. The Sales Adviser Mr Dennis is friendly and honest with the dealing. Mr Charles was prompt and provided all the details with clarity. It was a breeze, from the test drive till the purchase. Highly recommended. More

Very honest opinion and friendly service Howard is friendly and experienced. He was very honest with me in answering my issues. I would highly recommended this dealer service although it's a Howard is friendly and experienced. He was very honest with me in answering my issues. I would highly recommended this dealer service although it's a little far away from from closest dealership. It's worth it to travel a few miles extra. More

Down to earth dealership I was up visiting family in CT from the Baltimore/DC area and needed an oil change. The staff up here were down to earth and very personable. It felt I was up visiting family in CT from the Baltimore/DC area and needed an oil change. The staff up here were down to earth and very personable. It felt more comfortable than it has been when I go to dealerships in the Baltimore/DC area. Also, was complement on the modifications I made to my 3 series which was a nice bonus More

Expert service at the friendliest dealer in town! The dealer was fast and friendly. All service performed on my vehicle was explained clearly to me and I appreciated the fact that they followed up wit The dealer was fast and friendly. All service performed on my vehicle was explained clearly to me and I appreciated the fact that they followed up with me to ensure I was satisfied with my vehicle. More

Dave Dyckman's review Our X5 broke down on the road outside of Watertown, CT and this team took complete care of us. Could not rate this team better - thanks so much and co Our X5 broke down on the road outside of Watertown, CT and this team took complete care of us. Could not rate this team better - thanks so much and continues to buy my loyalty. More

Accurate Online Inventory Backed by Knowledgeable Team I had poor experience with other BMW dealerships in the State of Connecticut as far as having an up to date inventory that accurately matched what was I had poor experience with other BMW dealerships in the State of Connecticut as far as having an up to date inventory that accurately matched what was available on the lot as well as different prices being shown online vs. on the vehicle. At BMW of Watertown, I emailed about the car I wanted and received a response indicating it was still available and the price was as shown on the website. The car was prominently displayed on the lot and I was approached by a very friendly and professional salesman. The manager was very quick and fair. And the BMW Guru took his time to show me all of the features available on my newly detailed CPO car. More

Service My service experiences at the BMW of Watertown have always been positive, I would go nowhere else. I was kept of progress and cost of any parts need My service experiences at the BMW of Watertown have always been positive, I would go nowhere else. I was kept of progress and cost of any parts needed. More