BMW of Waterbury

Rear Windshield Wiper Repair I was able to show up without an appointment and they were able to replace the rear window wiper with no problem. Eric and Mike were great! I was able to show up without an appointment and they were able to replace the rear window wiper with no problem. Eric and Mike were great! More

super Very organized and stream-lined operation. Quality service...Courteous service techs and staff, especially Ms. LaFond. I have been dealing with Hoffma Very organized and stream-lined operation. Quality service...Courteous service techs and staff, especially Ms. LaFond. I have been dealing with Hoffman BMW (Watertown) for over 20 years and will continue....Highly recommend them when ever the opportunity presents itself. More

Elizabeth LaFond is a great asset to BMW of Watertown! I have had my BMW serviced multiple times at BMW of Watertown. Elizabeth LaFond was consistently very friendly, personal, thorough, organized, profess I have had my BMW serviced multiple times at BMW of Watertown. Elizabeth LaFond was consistently very friendly, personal, thorough, organized, professional, and made sure everything went smoothly and all information was accurate. She is an extremely great asset to BMW of Watertown! More

Excellent service. Totally professional. Excellent service of my car. Relieved that the high standards that this dealership once had and lost under the previous ownershi Totally professional. Excellent service of my car. Relieved that the high standards that this dealership once had and lost under the previous ownership has been fully restored. More

Tire install/alignment The dealership, and my advisor, provided excellent and friendly service. They were ready for me when I arrived and completed the work to my satisfacti The dealership, and my advisor, provided excellent and friendly service. They were ready for me when I arrived and completed the work to my satisfaction. More

Great Experience from Start to Finish This was my first time at BMW of Watertown, I was apprehensive at first because of the distance. I'm glad I choose to bring my car in, My service advi This was my first time at BMW of Watertown, I was apprehensive at first because of the distance. I'm glad I choose to bring my car in, My service advisor ( Elizabeth ) was a pleasure to work with and answered all my questions. The car drives great after the Dinan software installation, Mike worked on my car and was also very helpful answering questions and concerns. More

First experience with BMW, as well as BMW of Watertown. My first experience having a car serviced by BMW, as well as BMW of Watertown ( this is the 1st BMW that I have owned ). I was extremely pleased with My first experience having a car serviced by BMW, as well as BMW of Watertown ( this is the 1st BMW that I have owned ). I was extremely pleased with the service, friendliness, & efficiency of the staff at BMW of Watertown. My car was ready when promised, washed to my surprise, and the service was free of charge as stated during my purchase experience. Much better experience & treatment than by the other high end automobile dealership that I have been doing business with for 20 years or so. My compliments. More

Service My service advisor Eric was great kept me informed through the whole process. It was overall a smooth transaction. And I would definitely recommend in My service advisor Eric was great kept me informed through the whole process. It was overall a smooth transaction. And I would definitely recommend in the future! More

Very good experience! The dealer was great, the staff was incredibly nice. Howard was great in assisting me with everything I needed. I was very satisfied and will be comin The dealer was great, the staff was incredibly nice. Howard was great in assisting me with everything I needed. I was very satisfied and will be coming back for service maintenance in the future. More

Great experience with service appointment Liz LaFond was wonderful and took care of all the service work that needed to be done on our X3. Highly recommend their service here. Liz LaFond was wonderful and took care of all the service work that needed to be done on our X3. Highly recommend their service here. More