BMW of Waterbury

Service was excellent I have been to many dealerships through the years and my recent service experience at Watertown topped them all. I highly recommend this dealership f I have been to many dealerships through the years and my recent service experience at Watertown topped them all. I highly recommend this dealership for both sales and service More

Recent service visit Howard was professional and courteous. I dropped the vehicle off for a brake inspection and was giving timely updates on the status of my vehicle. G Howard was professional and courteous. I dropped the vehicle off for a brake inspection and was giving timely updates on the status of my vehicle. Great experience will continue to be a hoffman customer. More

Good experience BMW of Watertown couldn't have been more accommodating. It was a pleasure working with a company who takes pride in their customer relations. I have u BMW of Watertown couldn't have been more accommodating. It was a pleasure working with a company who takes pride in their customer relations. I have used them 3-4 times and would recommend their dealership. More

Car service Friendly staff, understanding, and very accommodating. Did a great job servicing my car in such a timely manner. Thank you for your help with my vehic Friendly staff, understanding, and very accommodating. Did a great job servicing my car in such a timely manner. Thank you for your help with my vehicle and ensuring my safety driving. Elizabeth was very helpful. More

Certified pre-owned 2015 328I Brad was our sales consultant. He was great with keeping contact with us about our purchase. The whole staff at Hoffman BMW was very helpful throughou Brad was our sales consultant. He was great with keeping contact with us about our purchase. The whole staff at Hoffman BMW was very helpful throughout the whole process. When going to pick up the car, Brad went over everything about the car and made sure we felt comfortable leaving the dealership. The finance department was also very helpful. Overall it was a great experience buying our car at BMW of Watertown. More

Great experience buying a BMW from BMW of Watertown We purchased a BMW 535i this week and we could not have asked for a better experience. Found the dealership, BMW of Watertown, while looking for cars We purchased a BMW 535i this week and we could not have asked for a better experience. Found the dealership, BMW of Watertown, while looking for cars online. Dennis Smith, the client advisor we worked with, offered us a fair price up front and made the buying process completely hassle free. Everyone at the dealership was kind, professional and courteous. We will definitely come back to the dealership for our next car and will recommend the place to our family and friends! More

Excellent service. Liz Lafond is an excellent person to dea Excellent service. Very transparent as to the cost and the timing of the repairs. Liz Lafond did a great job keeping in touch with me. Excellent service. Very transparent as to the cost and the timing of the repairs. Liz Lafond did a great job keeping in touch with me. More

Quick service and communiication Thanks for getting me the discount on the oil change and taking the service on short notice. Very Polite and informational visit with quick turn aroun Thanks for getting me the discount on the oil change and taking the service on short notice. Very Polite and informational visit with quick turn around. More

Great experience I would like to say during my research for a vehicle, and through the purchasing process of the vehicle, my experience with Watertown BMW was awesome. I would like to say during my research for a vehicle, and through the purchasing process of the vehicle, my experience with Watertown BMW was awesome. Everyone was very friendly. My sales person never made me feel pressured to buy, and he took a lot of time to answer my questions, and help me understand all my options. More

courteous and professional Service manager was quick to keep me informed about repairs by telephone as well as email. He identified unknown problems and repaired them at reasona Service manager was quick to keep me informed about repairs by telephone as well as email. He identified unknown problems and repaired them at reasonable cost. Very satisfied. More