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BMW of Waterbury

Waterbury, CT

4.9
660 Reviews

133 Schraffts Drive

Waterbury, CT

06705

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Showing 660 reviews

April 20, 2022

Mr. Vince was went above and beyond to be very helpful and informative.and knowledgeable. More

by vwilliamsbarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Robustello
April 08, 2022

Karl was great! He was straightforward and made everything easy for me and walked through everything step by step. Great service! More

by Cyrene2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Turshani
March 31, 2022

Great dealership and great service. The staff is very friendly and knowledgeable. I had the pleasure of working with Karl who help me with my questions and options. Will do business aga More

by eomeish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Turshani
March 27, 2022

That was the best car purchase process, that I ever had. Karl went above and beyond to locate the exact X3. More

by taha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Turshani
March 24, 2022

I have been a longtime customer with the Hoffman Auto Group starting with their BMW facility in Watertown and I just recently purchased a new 330i from their terrific new dealership in Waterbury. Whethe More

by phinkel2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui - 5 Stars!, Dennis Smith, Michael Bianchi
March 15, 2022

Excellent experience all through the buying / ordering process. Karl was awesome. And totally professional...'highly recommend him and the dealership! More

by Arun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Turshani, Michael Bianchi
February 28, 2022

Thank you so much Misak ! Love my experience and he was excellent ! James and Mike too ! More

by elevi125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James … the BMW genius! Thank you too for taking the time to help me ! , Michael Bianchi, Elena Aviles
Feb 28, 2022 -

elevi125 responded

Wonderful experience with this dealership ! Thank you very much Misak …James and Mike! Love my new vehicle and thank you !

February 25, 2022

HIGH ratings for this dealership! Exceptionally hard working to find you the car you want and work within your budget! Great salesmen (Misak), service, finance folks and management! More

by auguststar01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MISAK KERSTERLIAN, Ashley Echtman, Jason Herndon, Michael Bianchi
February 23, 2022

New to buying a vehicle on my own was very nervous Misak Kesterlian walked me through it as if I was one of his family More

by graceerodici
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misak Kesterlian
February 13, 2022

Recently brought my first BMW X5 2022. Dennis Smith was outstanding from the beginning to finish with my selection. He was so patient and professional. Was extremely happy with his service, highly recomm More

by KC
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
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